Product Specialist

Personable Com Inc; California (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Personable Com Inc is seeking a Customer Success Specialist to join our team in the United States. This role emphasizes clear communication, friendly service, and helping customers succeed with our software.

You will explain complex topics simply, collaborate with internal teams, and maintain strong organizational skills. A bachelor’s degree and English fluency are required; experience in customer-facing roles is preferred.

Qualifications

• Bachelor's degree required.
• 1 year of experience in customer service, support, success, onboarding, account management, or a related field preferred.
• Strong verbal and written communication skills.
• Fluent in English with good grammar and spelling.
• Able to explain complex topics in a simple way.
• Strong people skills and professionalism.
• Strong organizational skills and attention to detail.
• Comfortable using computers and software.
• Able to work well with customers and internal teams.

Skills

Clear communication

English fluency

Customer-centric

Problem solving

Organizational skills

Tech-savvy

Team collaboration

Explain complex topics

Education

Bachelor's degree

Tools

CRM software

Job description

Job Description

Job Description

Pre-Qualification:

• Bachelor’s degree required
• 1 year of experience in customer service, support, success, onboarding, account management, or a related field preferred
• Strong verbal and written communication skills
• Fluent in English with good grammar and spelling
• Able to explain complex topics in a simple way
• Strong people skills and professionalism
• Strong organizational skills and attention to detail
• Comfortable using computers and software
• Able to work well with customers and internal teams

Preferred Qualifications

• Interest in software and customer relationship management
• Ability to understand and explain workflow-based software
• Experience in onboarding, implementation, client education, account support, or customer success
• Friendly and polished professional presence
• Passion for helping customers grow with the product