Product Specialist

Personable Com Inc; California; On-site; USD 45,000 - 65,000; Full time

Job summary

Personable Com Inc. is seeking a customer-focused professional in California to join our team. The role emphasizes clear communication and strong organizational skills to support customers and internal teams.

The ideal candidate will have a bachelor's degree, at least one year in customer service or related roles, and a knack for explaining complex topics simply, ensuring a positive customer experience.

Qualifications

• Bachelor's degree is required.
• 1 year of experience in customer service, support, success, onboarding, account management, or a related field preferred.
• Strong verbal and written communication skills.
• Fluent in English with good grammar and spelling.
• Able to explain complex topics in a simple way.
• Strong people skills and professionalism.
• Strong organizational skills and attention to detail.
• Comfortable using computers and software.
• Able to work well with customers and internal teams.

Skills

Communication

Customer service

Verbal and written

Attention to detail

Education

Bachelor's degree

Job description

Job Description

Job Description

Pre-Qualification

• Bachelor’s degree required
• 1 year of experience in customer service, support, success, onboarding, account management, or a related field preferred
• Strong verbal and written communication skills
• Fluent in English with good grammar and spelling
• Able to explain complex topics in a simple way
• Strong people skills and professionalism
• Strong organizational skills and attention to detail
• Comfortable using computers and software
• Able to work well with customers and internal teams

Preferred Qualifications

• Interest in software and customer relationship management
• Ability to understand and explain workflow-based software
• Experience in onboarding, implementation, client education, account support, or customer success
• Friendly and polished professional presence
• Passion for helping customers grow with the product