Product Services Manager

Chubb External; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Chubb External is seeking a Product Services Manager to lead development and filing of Commercial Lines products, amendments, coverages, and rating plans. The role involves regulatory compliance, coordinating with IT and actuarial teams, and guiding state filings to approval.

The position sits in the Philadelphia, PA area with potential for other locations. Strong knowledge of SERFF and policy issuance systems is required, along with project management skills.

Qualifications

• Develop and file Commercial Lines products, amendments, coverages, and rating plans.
• Manage forms, rules, and rating plans for regulatory compliance.
• Lead rate/rule/form changes in policy issuance systems.
• Direct Commercial Lines filings to ensure timely approvals with input from actuarial.
• Draft state amendatory language and analyze regulatory changes.
• Provide technical advice on policy issuance systems used by Commercial Lines.
• Support regulatory audits and Market Conduct Examinations.
• Create reference tools for internal guides.
• Prepare filings for SERFF and respond to objections.
• Monitor ISO changes and communicate impact.
• Manage special projects.

Responsibilities

• Develop and file new Commercial Lines products and amendments.
• Maintain and update forms, rules, and rating plans for compliance.
• Implement rate/rule/form changes in the policy issuance system.
• Direct and shepherd filings through SERFF and regulatory reviews.
• Provide input from actuarial and business units on filings.
• Assist in regulatory audits and market conduct examinations.

Skills

Commercial Lines

Regulatory Compliance

Product Development

Filing & ISO

Stakeholder Collaboration

SERFF

Tools

SERFF

Policy Issuance System

Job description

Join Chubb as a Product Services Manager and bring your Commercial Lines expertise to the forefront! If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you.

The ideal candidate will sit in our Philadelphia, PA office. Other Chubb locations may be considered.

Legal & Compliance (L&C) - Philosophy and Culture Statement:

The L&C is committed to providing best-in-class legal and compliance services to our business partners. The L&C emphasizes teamwork, expertise, and a “can-do” attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives – all with a focus on superior execution.

Major Duties and Responsibilities:

• Work with business units in the development and filing of new Commercial Lines products, amendments, coverages, rating plans, and programs that conform to applicable laws while meeting business objectives.
• Manage and maintain assigned Commercial Lines Products including forms, rules, and rating plans so they are in compliance with regulatory requirements.
• Manage/implement approved rate/rule/form changes in the appropriate policy issuance system(s).
• Develop and direct Commercial Lines p filings to ensure expedited filing approvals. Provide input/drive resolution to filing objections with Business Unit and Actuarial input.
• Perform regulatory review of products and draft state amendatory language.
• Analyze regulatory and legislative changes and propose action as needed. Develop and circulate advisory bulletins as appropriate.
• Provide technical advice, counsel, and assistance in the development and utilization of the policy issuance system(s) utilized by Commercial Lines.
• Participate in and support regulatory compliance activities including audits of business units and Market Conduct Examinations.
• Research and develop reference tools on important product issues for posting to the internal Chubb intranet as guides for the Business Unit.
• Provide detailed and accurate product requirements (forms, rules) to IT/third party vendor for system implementation.
• Prepare and submit filings for entry into SERFF; track and respond to product objections.
• Monitor Reference Organization (ISO) changes and communicate as appropriate to ensure compliance.
• Manage special projects, as assigned.