Product Services Analyst

Chubb External; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Job summary

Chubb seeks a Product Services Analyst to bring Commercial Lines expertise to a dynamic team in Philadelphia. The role focuses on maintaining rating plans, forms, and policy issuance components in compliance with regulatory requirements while supporting business objectives.

The ideal candidate will work with Product Services Managers, Business Units, and IT to translate requirements into actionable implementations and facilitate timely filings.

Qualifications

• Experience with commercial lines insurance products.
• Knowledge of regulatory filings and compliance processes.
• Ability to collaborate with IT and business units to implement requirements.

Responsibilities

• Maintain forms, rules, and rating plans to regulatory standards and business needs.
• Perform product analysis and provide business requirements for rating and policy issuance systems.
• Coordinate with business units and IT to implement requirements accurately and timely.
• Support drafting portal requests, triage data, and implement forms in policy administration systems.
• Develop and coordinate rating methodologies, business rules, and explanatory memoranda.
• Prepare and submit SERFF filings and track objections.
• Provide 2nd level support for product and filing inquiries.

Skills

Product analysis

Regulatory compliance

Policy administration

Rating plans

Job description

Join Chubb as a Product Services Analyst and bring your Commercial Lines expertise to the forefront! If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you.

The ideal candidate will sit in our Philadelphia, PA office. Other Chubb locations may be considered.

Legal & Compliance (L&C) - Philosophy and Culture Statement: The L&C is committed to providing best-in-class legal and compliance services to our business partners. The L&C emphasizes teamwork, expertise, and a “can-do” attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives – all with a focus on superior execution.

Major Duties and Responsibilities:

• Work with the Product Services Managers and Business units to assist in maintaining forms, rules, and rating plans in compliance with regulatory requirements and meeting the business needs.
• Complete product analysis and assist with providing detailed business requirements for rating and policy issuance systems.
• Partner with Business Units and IT to ensure accurate and timely implementation of business requirements.
• Support Commercial Lines Drafting Portal Requests by performing triage, analysis, and research on individual requests to ensure accurate data; and implement forms in the appropriate policy administration system.
• Assist with developing and coordinating rating methodology, business rules, and rate/rule/form explanatory memoranda that adequately support the business intent of the filing and secure all necessary internal approvals.
• Prepare and submit filings for entry into SERFF; track and respond to product objections.
• Provide 2nd Level Support with the appropriate sense of urgency for Chubb Commercial Lines Insurance and field staff to resolve issues reported to the helpdesk and respond to inquiries concerning the support of products and filings.
• Research and analyze industry and competitor data as requested by the Business Units.
• Participate in and support regulatory compliance activities including audits of business units, Market Conduct Examinations.
• Analyze regulatory and legislative changes and propose action as needed. Develop and circulate advisory bulletins as appropriate.
• Monitor Reference Organization (ISO) changes and communicate as appropriate to ensure compliance.