Product Services & Management Analyst - Epic Prelude & Cadence

MedStar Health; Melville (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare organization is seeking a Project Analyst to facilitate product and solution implementations. This role requires analyzing project plans, liaising across teams, and ensuring compliance with policies. Candidates should possess a Bachelor's degree and relevant experience in technology-driven environments, preferably with Epic certifications. This position offers an opportunity to impact operations and user satisfaction in a dynamic setting.

Qualifications

• Bachelor's degree required; preferred in Computer Science, Business, or Engineering.
• Minimum 3 years of relevant experience in a high-tech environment.
• Excellent communication, interpersonal & leadership skills.

Responsibilities

• Analyzes, verifies, tracks, and recommends for product and solution implementation.
• Serves as liaison between business and technology teams.
• Conducts post-implementation satisfaction surveys and troubleshoots user issues.

Skills

Communication

Interpersonal skills

Leadership

Education

Bachelor's Degree

Bachelor's in Computer Science, Business, or Engineering

Tools

Epic Certified in Prelude and Cadence

Epic Grand Central Certification

Job description

Job Description

Analyzes, verifies, tracks and recommends for Project, Product and Solution implementation and maintenance. Liaises between various agile teams and project teams. Recommends and delivers product and solution plans and training materials throughout implementation and helps ensure smooth operations post implementation.

Job Responsibility

• Analyzes, verifies, tracks and recommends for development of implementation plans for system development and implementation of products and solutions which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle and agile delivery.


• Serves as a liaison between business and technology teams.


• Participates in developing and delivering training programs for current and prospective users; educates practice, site, and corporate management on project operations and procedures.


• Assists implementation team in configuring HIPAA rules based on System policies and legal requirements.


• Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements.


• Performs solution audits; resolves discrepancies, as required.


• Collaborates with implementation teams to resolve user issues.


• Consults with departments to provide customer support during and post implementation.


• Conducts post implementation satisfaction surveys; advises management of results and recommends actions; troubleshoots issues and resolves concerns as well as recommends necessary fixes; consults with newly acquired facilities and designs transition and implementation plans.


• Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.


• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.


• Bachelor's degree in Computer Science, Business, or Engineering, preferred.


• Minimum of 3 years of relevant experience, required. Experience working in a dynamic, high-technology environment, preferred.


• Excellent communication, interpersonal & leadership skills, preferred.

Highly Preferred

• Epic Certified in Prelude and Cadence highly preferred


• Epic Grand Central Certification preferred


• Work is performed remote or in a standard office environment as needed


• Open to after hours on call support

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).