Product Service, Electrical Engineer

Petroplan; Houston (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

Petroplan is seeking a Product Service Engineer (Electrical) in the Houston area to lead resolution of complex electrical issues across OFE assets. The role collaborates with Operations, Engineering, and suppliers to improve reliability, availability, and performance throughout the lifecycle.

Ideal candidates bring 15+ years in power generation or LNG sectors, strong RCA and corrective action experience, and proficiency with Primavera P6 and MS Project.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• 15+ years in engineering, equipment delivery, project execution, or technical support in power generation or LNG sectors.
• Strong understanding of electrical equipment used in power generation facilities and LNG plants.
• Experience in problem-solving, troubleshooting, root cause analysis, and corrective action.
• Strong leadership, communication, and stakeholder management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Ability to manage complex technical issues and coordinate multiple stakeholders.
• Proficiency with Primavera P6 and Microsoft Project.

Responsibilities

• Oversee technical issue resolution, coordinate with OEMs and internal teams, lead RCA and corrective actions.
• Identify equipment-related risks and implement mitigation strategies to minimize downtime.
• Collaborate with Operations, Engineering, and suppliers to meet performance requirements.
• Track equipment performance and KPIs, report reliability trends and actions.
• Enhance product service processes and troubleshooting methods to optimize performance.

Skills

Problem-solving

Leadership

Communication

Stakeholder management

Analytical thinking

Decision making

Project management

Education

Bachelor's degree in Electrical Engineering or related field

Tools

Primavera P6

Microsoft Project

Job description

The Product Service Engineer (Electrical) will play a critical role within the Owner Furnished Equipment (OFE) Product Service Organization. This individual will serve as a subject matter expert, leading the timely resolution of technical issues and driving initiatives to improve equipment reliability, availability, and operational performance. The role will collaborate with Operations, Engineering, and equipment suppliers to troubleshoot issues, implement corrective actions, and optimize the performance of critical electrical equipment throughout its lifecycle.

Key Responsibilities

• OFE Management: Oversee technical issue resolution, coordinate with OEMs and internal teams, and lead root cause analysis and corrective actions to improve equipment reliability.
• Risk Mitigation: Identify equipment-related risks and implement mitigation strategies to minimize downtime and operational disruptions.
• Stakeholder Coordination: Collaborate with Operations, Engineering, and equipment suppliers to resolve technical challenges and ensure equipment meets performance requirements.
• Performance Monitoring: Track equipment performance and KPIs, identify improvement opportunities, and report on reliability trends and corrective actions.
• Continuous Improvement: Enhance product service processes, troubleshooting methods, and technical support strategies to optimize equipment performance throughout its lifecycle.

Qualifications

• Bachelor's degree in Electrical Engineering or a related engineering discipline. Degrees in other relevant technical fields may be considered based on experience.
• 15+ years of experience in engineering, equipment delivery, project execution, product service, or technical support within the power generation, LNG, or related industrial sectors.
• Strong understanding of electrical equipment used in power generation facilities and LNG processing plants.
• Demonstrated experience in technical problem-solving, equipment troubleshooting, root cause analysis, and corrective action implementation.
• Strong leadership, communication, stakeholder management, and interpersonal skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proven ability to manage complex technical issues, coordinate multiple stakeholders, and deliver solutions within established timelines.
• Proficiency with project management and reporting tools, such as Primavera P6 and Microsoft Project.

Preferred Experience

Experience in one or more of the following areas is highly desirable:

• General design, application, operation, maintenance, and reliability of high-voltage electrical equipment associated with gas turbine-based power generation facilities and/or LNG processing plants.
• Technical expertise with generators, power transformers, excitation systems, switchgear, and associated electrical balance-of-plant equipment.
• Experience with GE Vernova LM2500/LMX or similar aeroderivative gas turbines, as well as GE Vernova 7EA gas turbines and their associated generators and electrical systems.
• Familiarity with applicable electrical codes, industry standards, and regulatory requirements governing electrical equipment used in power generation and LNG production facilities.
• Product service experience, including familiarity with technical support workflows, troubleshooting methodologies, root cause analysis, corrective and preventive action processes, and OEM service tools.
• Experience coordinating with OEMs and equipment suppliers to resolve complex technical issues and improve equipment reliability and lifecycle performance