Product-Savvy Retail Specialist

Market Value Inc.; Houston (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Market Value Southwest is seeking a knowledgeable Retail Specialist to support in-person retail operations, provide product information, and assist customers with selecting products and services that meet their needs.

This role emphasizes customer engagement, product education, and accurate information delivery to ensure a positive shopping experience. The ideal candidate is attentive, organized, and comfortable discussing product features and making personalized recommendations.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Ability to explain product information clearly and professionally.
• Strong interest in learning about merchandise and customer preferences.
• Willingness to learn and adapt to new products and retail practices.

Responsibilities

• Engage with customers to understand product interests, preferences, and purchasing needs.
• Provide detailed information regarding available merchandise, services, and product features.
• Assist customers with comparing products and evaluating available options.
• Recommend appropriate merchandise based on customer preferences and stated requirements.
• Explain product specifications, functionality, and practical applications.
• Conduct product demonstrations and provide hands-on guidance when applicable.
• Communicate current product offerings, pricing information, and promotional details.
• Assist customers throughout the product selection and purchasing process.
• Maintain up-to-date knowledge of merchandise, product changes, and available services.

Skills

Verbal communication

Interpersonal skills

Customer service

Product knowledge

Organization

Education

High School Diploma or equivalent

Job description

Market Value Southwest is seeking a knowledgeable Retail Specialist to support in-person retail operations, provide product information, and assist customers with selecting products and services that meet their needs.

This role emphasizes customer engagement, product education, and accurate information delivery to ensure a positive shopping experience. The ideal candidate is attentive, organized, and comfortable discussing product features and making personalized recommendations.