Product-Savvy Retail Sales Associate

CB2; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

CB2 is seeking a friendly Sales Associate to energize our Miami store and help customers find the perfect pieces. You’ll engage shoppers, answer questions, and keep the floor tidy and inviting.

Under leadership, you’ll work toward daily sales goals, develop product knowledge, and contribute to a collaborative team. Prior retail or customer service experience is a plus, and a flexible schedule is helpful.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Excellent interpersonal skills.
• Ability to work in a flexible environment.

Responsibilities

• Support and maintain store sales and service goals and standards as communicated by the leadership team
• Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers
• Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers
• Maintain a working knowledge of current products on the sales floor and sell throughout the entire store
• Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments
• Support the company’s mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators
• Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Maintain an awareness of loss prevention, security and safety following the guidelinesprovided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associate
• Assist customers with product selections and process all customer orders or returns

Skills

Customer service

Retail experience

Interpersonal skills

Teamwork

Tools

AS400 system

POS system

Job description

CB2 is seeking a friendly Sales Associate to energize our Miami store and help customers find the perfect pieces. You’ll engage shoppers, answer questions, and keep the floor tidy and inviting.

Under leadership, you’ll work toward daily sales goals, develop product knowledge, and contribute to a collaborative team. Prior retail or customer service experience is a plus, and a flexible schedule is helpful.