Retail Sales Associate: Product Expert & Customer Advocate

Euromarket Designs Inc.; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

CB2 Sales Associates are at the core of our customers' experience. Friendly, outgoing and naturally driven, you're a fan of everything we sell.

That enthusiasm brings a level of excitement to our stores that makes shopping fun and keeps customers coming back. Under the direction and mentorship of the Leadership Team, your day is dedicated to meeting and exceeding daily sales goals, becoming an expert on our products, answering customers' questions and keeping the salesfloor neat and ready to

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Ability to engage customers and build relationships.
• Comfort with product knowledge and store standards.

Responsibilities

• Support and maintain store sales and service goals and standards as communicated by the leadership team
• Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers
• Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers
• Maintain a working knowledge of current products on the sales floor and sell throughout the entire store
• Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments
• Support the company's mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators
• Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associate
• Assist customers with product selections and process all customer orders or returns

Skills

Interpersonal skills

Retail experience

Customer service

Teamwork

Tools

AS400 system

Zebra handheld devices

POS system

Job description

CB2 Sales Associates are at the core of our customers' experience. Friendly, outgoing and naturally driven, you're a fan of everything we sell.

That enthusiasm brings a level of excitement to our stores that makes shopping fun and keeps customers coming back. Under the direction and mentorship of the Leadership Team, your day is dedicated to meeting and exceeding daily sales goals, becoming an expert on our products, answering customers' questions and keeping the salesfloor neat and ready to