Product Sales Specialist

Glenview Haus; Chicago (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Showroom environment

Job summary

Glenview Haus, a BMD Employee Owned Company, is seeking a motivated Product Sales Specialist for its Chicago showroom. The role focuses on converting qualified inquiries into sales with a consultative, customer-centric approach.

You will guide customers from inquiry through quotation to order, ensuring a premium client experience. This on-site, full-time role requires strong communication, product knowledge, and follow-up discipline.

Qualifications

• Proven success in a customer-facing sales role.
• Track record of converting qualified prospects into customers.
• Strong consultative selling and relationship-building skills.
• Ability to discuss pricing, handle objections, and close sales.

Responsibilities

• Respond promptly to inquiries and sales opportunities in the Chicago showroom.
• Qualify customer needs, budgets, and purchasing objectives.
• Conduct consultations with homeowners, builders, architects, designers.
• Present options, prepare quotations, and move opportunities toward orders.
• Maintain accurate opportunity information and follow-up activities.

Skills

Proven sales experience

Consultative selling

Relationship building

Excellent communication

Strong organizational skills

Education

Bachelor's degree preferred

Job description

Glenview Haus – A BMD Employee Owned Company l On-site, Chicago Showroom

Starting Pay-$60,000 Annual

Glenview Haus is looking for a motivated, customer-focused Product Sales Specialist to join our Chicago showroom team.

About Glenview Haus

Glenview Haus, a division of BMD, is a premier provider of high-end custom entry doors, interior doors, and window systems. We serve architects, builders, and discerning homeowners who expect quality, innovation, and exceptional service. Backed by over 80 years of industry success through BMD, Glenview Haus offers the culture of a design-driven team with the support and stability of a nationally recognized organization.

Our Product Sales Specialists combine product expertise with a strong customer-focused sales approach in our dynamic Chicago showroom.

Position Overview

This is a consultative sales position focused on converting qualified incoming opportunities into sales. You will work with prospects who have already expressed interest in Glenview Haus products and guide them through the buying process from initial inquiry through consultation, product selection, quotation, follow-up, and sales order.

The ideal candidate genuinely enjoys working with people and is motivated by the process of turning a qualified prospect into a satisfied customer. You should be comfortable understanding customer needs, asking thoughtful questions, presenting solutions, explaining product options, addressing concerns, following up consistently, and confidently moving opportunities toward a purchasing decision.

We will provide product training and technical knowledge. What matters most is that you are a strong salesperson, an effective communicator, highly organized, comfortable with follow-up, and motivated by measurable sales results.

What You Will Do

• Respond promptly and professionally to incoming customer inquiries and assigned sales opportunities
• Qualify and understand customer needs, project requirements, budget considerations, and purchasing objectives
• Conduct consultations with homeowners, builders, architects, designers, and other clients
• Recommend appropriate Glenview Haus products and solutions based on the customer's project
• Present product options, features, benefits, pricing, and value in a clear and compelling manner
• Prepare accurate quotations and proposals
• Follow up consistently with prospects after consultations and quotations
• Address questions, concerns, objections, and competitive considerations
• Maintain momentum throughout the sales process and identify appropriate next steps
• Convert qualified opportunities into sales orders
• Maintain accurate and up-to-date opportunity information, follow-up activity, and sales status

Become a Product Expert

• Develop and maintain strong knowledge of Glenview Haus product lines, including custom entry doors, interior doors, and aluminum and steel systems
• Learn product specifications, configurations, finishes, hardware, design considerations, and applicable options
• Translate technical product information into practical customer benefits
• Continue developing product knowledge through training, product updates, showroom demonstrations, and ongoing learning

Deliver an Exceptional Customer Experience

• Build trust and long-term relationships with customers through knowledgeable, responsive, and professional communication
• Guide customers through high-involvement purchasing decisions without making the process unnecessarily complicated
• Take ownership of the customer experience from initial inquiry through sale
• Coordinate closely with internal teams to ensure accurate specifications, order information, and expectations
• Provide timely communication and follow-through throughout the sales process

Support the Showroom and Sales Team

• Maintain a professional and customer-ready showroom environment
• Support customer showroom visits, product presentations, trade events, and training sessions
• Contribute customer feedback and market observations to help improve sales tools, product presentation, and the overall customer experience
• Stay informed on relevant competitor products and market offerings

What We Are Looking For

• Proven success in a customer-facing sales role
• A track record of converting qualified prospects into customers
• Strong consultative selling and relationship-building skills
• Confidence communicating with customers throughout a longer, higher-consideration sales process
• Ability to ask effective questions, understand customer needs, and recommend solutions
• Comfort discussing pricing, handling objections, and asking for the sale
• Strong follow-up discipline and the ability to manage multiple opportunities simultaneously
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability and willingness to learn detailed product specifications and design considerations

Experience selling custom, premium, design-oriented, technical, or other high-consideration products is especially valuable.

Experience in doors, windows, building materials, cabinetry, kitchen and bath, flooring, furniture, appliances, architectural products, or another consultative retail environment is a plus.

A bachelor's degree in business, Architecture, Marketing, or a related field is preferred but not required. Equivalent professional experience will be considered.

What Success Looks Like

Success in this role is measured by your ability to:

• Effectively engage and qualify incoming opportunities
• Provide strong customer consultations
• Develop accurate and compelling quotations
• Maintain disciplined follow-up
• Move opportunities consistently through the sales process
• Convert qualified prospects into sales
• Build customer confidence and trust
• Deliver a strong customer experience while achieving individual sales goals

This is not a passive customer-service position. You will be expected to actively manage your opportunities, maintain follow-up, and take ownership of converting qualified prospects into customers.

Schedule and Work Environment

• Full-time, Monday through Friday
• Based in the Glenview Haus Chicago showroom
• Daily on-site presence is required
• Occasional travel for training, customer-related activities, or trade events may be required

Glenview Haus combines a premium, design-driven product offering with the stability and resources of BMD. You will have the opportunity to work with sophisticated custom products, interact directly with homeowners and industry professionals, develop deep product expertise, and build your sales career in an environment where strong sales performance is directly rewarded.

Equal Opportunity Employer

BMD, Inc and Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. BMD, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.