Product Quality Manager

IKEA; Conshohocken (Montgomery County); Hybrid; USD 105,000 - 157,000; Full time

Job summary

A leading company seeks a Product Quality Manager in Conshohocken, PA, to drive compliance and quality initiatives. The role requires extensive experience in leadership and product quality management within a retail environment, offering significant benefits and a hybrid work model.

Benefits

Generous paid time off

Paid parental leave (up to 16 weeks)

Education assistance and learning programs

24/7 telehealth visits

Dental and vision plans

Qualifications

• Minimum of 10 years of experience in Compliance or Product Quality.
• Experience leading diverse teams in complex environments.
• Strong documented leadership skills.

Responsibilities

• Lead product quality and compliance initiatives.
• Ensure local products meet regulatory and quality standards.
• Drive process improvements in product quality management.

Skills

Leadership

Compliance Management

Product Quality

Strategic Business Planning

Education

Formal qualifications in Law, Sales, Business Management

Specific IKEA relevant training

Job description

Join to apply for the Product Quality Manager role at IKEA

Join to apply for the Product Quality Manager role at IKEA

Get AI-powered advice on this job and more exclusive features.

Formal qualifications in Law, Sales, Business Management or specific IKEA relevant training
Minimum of 10 years of experience working with Compliance, Product Quality or equivalent
Minimum of 10 years of experience in leading and managing people and teams with different
disciplines within Compliance, Product Quality or equivalent
Experience from retail, preferably home furnishing sector
Experience with commercial and strategic business planning
Experience from managing change in a complex business environment
Experience with product requirements and compliance, preferably from a retail environment
Strong documented leadership skills

Job Type: Permanent, Full-time
Benefits Eligible: Yes
Hybrid workplace: 3days in the US Service Office, Conshohocken, PA and 2 days remote. Domestic relocation is offered with this position.
Salary Range: $105,190.00-$156,291.00

"Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role."

WHAT YOU'LL BE DOING DAY TO DAY

• Act as a member of the Selling Management Team and proactively lead the product quality,
compliance and recovery (PQR&C) agenda in the country
• Lead the support to the units in the market related to product quality, compliance and recovery
• Ensure that processes are in place to secure that the local product offer complies to regional
and national regulation, industry standard, health and safety standard and IKEA policies as well
as customer quality expectations
• Ensure that processes are in place to secure product quality case management, coordination of
product quality reporting and claim handling, product quality issues, product deviation
reporting, sales stop and recalls in the market
• Proactively contribute to the IKEA business plan discussions to ensure that product quality and
compliance insights underpin the future direction of IKEA
• Constantly improve how the product quality, compliance and recovery processes contribute to
growth and to the long-term success of IKEA, by enabling effective and efficient processes that
support the customer, the business and the brand
• Maximize profit by optimizing the product recovery processes, and preventing the occurrence of
unnecessary costs related to IKEA products
• Develop and share best practices and learning content for business offer competence
development in the market
• Drive the co-operation, knowledge and information sharing across functions to ensure everyone
understands and actively contributes to ensuring the end to end quality, safety and compliance
of the IKEA product range
• Lead, coach and develop a high performing PQR&C team that will strongly contribute to reach
the common goals (e.g. growth, profitability, brand positioning/consideration). Lead the
transformation of the PQR&C function in the country
• Be an active player in driving an open and sharing climate, being a role model of the IKEA
values, and contribute to the transformation of IKEA

TOGETHER AS A TEAM

To drive extraordinary growth by ensuring the quality, safety and compliance of the
IKEA product offering, and by optimizing the product recovery processes preventing the
occurrence of unnecessary costs related to IKEA products.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rxplans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role

WHAT YOU'LL BE DOING DAY TO DAY

The starting rate/ salary for this position ranges from 105190 USD to 156291 USD and will be based on relevant work experience.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail

Referrals increase your chances of interviewing at IKEA by 2x

Get notified about new Product Quality Manager jobs in Conshohocken, PA.

Swedesboro, NJ $140,000.00-$155,000.00 2 days ago

Quality Control Engineer, Integrated Project Quality (IPQ)

Newtown, PA $58,900.00-$84,200.00 1 month ago

Philadelphia, PA $73,000.00-$127,000.00 1 week ago

Frazer, PA $100,000.00-$110,000.00 4 weeks ago

Township of Cherry Hill, NJ $16.00-$18.00 2 hours ago

Middletown, PA $98,600.00-$147,900.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.