Product Quality & Lab Analytics Specialist

Amazon; Austin (TX); On-site; USD 56,000 - 97,000; Full time

Job summary

Amazon is seeking a Product Quality Manager for the Worldwide Grocery Private Brands team in Austin, TX. This role blends hands-on laboratory work with product quality program management to ensure food and CPG items meet safety and quality standards.

You will oversee testing, data analysis, and defect investigations while collaborating with Product Development, Food Safety, Marketing, Supply Chain, and suppliers to drive continuous improvement and protect customer trust.

Qualifications

• Experience in Quality Assurance/testing domain.
• Experience performing data entry and analysis.
• 2+ years in product or program management, product development, or quality management of food/CPG items.

Responsibilities

• Support a robust product quality program across pre-launch and post-launch initiatives.
• Conduct and oversee laboratory quality testing including first production testing and shelf-life verification.
• Maintain laboratory equipment and retention sample inventory; ensure compliance with SOPs.
• Monitor product performance post-launch by analyzing customer feedback and driving improvement opportunities.
• Drive remediation, reformulation, or product discontinuation decisions based on quality metrics.

Skills

Quality Assurance

Data analysis

Laboratory testing

Cross-functional collaboration

Problem solving

Communication

Project management

Excel

SQL

Customer focus

Education

Bachelor's degree or above

Bachelor's degree in Food Science/Cood Chemistry/Biology or related field

Tools

Power BI

Tableau

Job description

Amazon is seeking a Product Quality Manager for the Worldwide Grocery Private Brands team in Austin, TX. This role blends hands-on laboratory work with product quality program management to ensure food and CPG items meet safety and quality standards.

You will oversee testing, data analysis, and defect investigations while collaborating with Product Development, Food Safety, Marketing, Supply Chain, and suppliers to drive continuous improvement and protect customer trust.