Product Quality Engineer

CrossFire Group; Toledo (OH); On-site; USD 34,000 - 38,000; Full time

Job summary

CrossFire Group seeks a Product Quality Engineer in Toledo, OH for a 12-month contract (possible extension or direct hire). Entry level candidates are encouraged to apply. Pay rate is $25 to $27.58 per hour.

This role is focused on quality on the shop floor, with a mechanical mindset. You will represent the Voice of the Customer, support KPI management, review warranty/CQI claims, and lead improvements using FMEA and risk assessments across processes.

Qualifications

• 1+ year of experience.
• Bachelor's degree in Mechanical, Electrical Engineering or related field from an accredited university.
• Proficient with MS Office and Google apps.
• Ability to analyze data to identify top issues and trends; communicate findings.
• Strong presentation and public speaking skills; able to convey complex concepts.
• Experience with problem solving tools and coaching.

Responsibilities

• Represent Voice of the Customer within the Assembly Plant.
• Support external quality KPI management and drive improvements and corrective actions.
• Review warranty/CQI claims; maintain issue stratification and warranty wall area.
• Lead improvement activities to meet quality targets using 4M considerations.
• Collaborate with Process Quality and other teams to ensure control plans are implemented.
• Map issues/defects using FMEAs and risk assessments; drive mitigation.
• Coordinate with internal/external resources to meet project timing.
• Escalate when necessary to protect product design and quality on the shop floor.

Skills

MS Office

Google Suite

Data analysis

Public speaking

Problem solving

Coaching

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

FMEA

Job description

Our client is looking for a Product Quality Engineer in Toledo, OH! This is a 12-month contract opportunity (possible extension or direct hire for the right candidate). Pay rate range is $25 to $27.58. This role is looking for mechanical minded candidates. This is an entry level role and recent graduates are encouraged to apply.

Job Description

• Represent "Voice of the Customer" within the Assembly Plant
• Support external quality Key Performance Indicators (KPI) management for achieving targets, driving improvement/corrective actions and escalation
• Review warranty/Customer Quality Insight (CQI) claims daily, maintain issue stratification and maintain the portion of Warranty Wall responsible for their area
• Resolution of systemic/chronic or major quality issues (Top Warranty, Recalls, Rapid Service Update (RSU), Customer Satisfaction Notice (CSN))
• Lead improvement activities in vehicle quality by addressing nonconformity to product quality targets (SCA, VLO, BSR, and TDF performance driven to assigned targets)
• Support Corporate Quality objectives/deliverables and communicate requirements to all groups involved to ensure goals are achieved
• Collaborate and lead internal and external resources to achieve project/program timing
• Lead teams to identify issues/risks associated with product designs, processes and applications by utilizing FMEAs and other risk assessment tools
• Collaborate with Process Quality, Plant PIM/PRM, PPS / Process Engineers to ensure that control plans are implemented and maintained (i.e. Driven by Standards, Process Flow, PFMEA, Control Plans requirements, AM/PM Schedules, measurement/visibility)
• Partner with Process Quality team to properly map issues/defects within PFS/MCV to ensure vehicles with defects will not escape the plant and defects are identified, measured (trends) and issues are attacked
• Support the plant on complex issues from Final, Rolls, BSR, CPA/CTVV (Vehicle Center)
• Protect product design intent and function while assisting with identification and solutions of manufacturing constraints
• Empowered to escal…: stopping the line and executing yard holds/PRIs where needed
• Ensure adherence to all associated standards for proper handling and installation of related components
• Manage the implementation of Product/Process Changes through Risk Assessment and station readiness process (PERs, IAAs, CNs and Station Change Management)
• Perform critical Yard Hold/Product Related Issue (PRI) activities to ensure vehicle quality, mitigation of risks and prompt release of units
• Support Quality & Customer Safety Pillar by leading resolution of Quality issues

Requirements

• 1+ year of experience
• Bachelor's degree or higher in the fields of Mechanical Engineering, Electrical Engineering or Mechanical Engineering Technology from an accredited university (other Engineering degrees, in combination with relevant experience may be considered)
• Well versed in both Microsoft and Google applications
• Ability to perform data analysis to identify top issues, summarize trends, distinctions, and effectiveness of corrective actions and continuous improvement activities
• Effective presentation/public speaking skills (comfortable presenting to all levels of the organization from hourly employees to senior management)
• Experience with problem solving tools
• Able to demonstrate both coaching and teaching
• Self-motivated and directed
• Ability to thrive in a high intensity environment while working on multiple projects
• A passion for spending time on the shop floor and fully understanding the build process from a 4M1D standpoint (man, method, machine, material, and design)

Preferred Qualifications

• Advanced Degree
• Reactive Green Belt / Black Belt Certification
• Previous experience in resolving complex issues; including root cause, repairs, etc
• Previous experience in Product Engineering and/ or Vehicle Integration / Development at supplier or Tier 1 Automotive Manufacturer
• Previous Manufacturing and/or Quality experience within a vehicle/Component assembly plant