Product Policy Manager, Search Policy - Trust and Safety

TikTok; San Jose (CA); Presencial; USD 117.334 - 217.023; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) plan with company match

Paid parental leave

Paid holidays and sick days

Descripción de la vacante

A leading social media platform seeks a Product Policy Manager to ensure user safety and support the launch of Search features. The ideal candidate will have over 3 years of experience in technology, particularly in policy development and risk assessment. This role offers a competitive salary and various benefits while fostering a collaborative work environment focused on creativity and innovation.

Formación

• 3+ years of experience in technology, with focus on model training and program management.
• Experience working with international partners across different time zones.
• Strong attention to detail and highly self-driven.

Responsabilidades

• Identify and anticipate product safety risks for Search policies.
• Collaborate with cross-functional teams to promote user safety.
• Conduct research into Trust and Safety best practices.

Conocimientos

Experience in the technology industry

Policy development

Risk assessment

Attention to detail

Project management skills

Descripción del empleo

Product Policy Manager, Search Policy - Trust and Safety

6 days ago Be among the first 25 applicants

Responsibilities

• Identify and anticipate product and content safety risks to support new launches of Search policies, products and features, leveraging solutions to effectively address the risks by optimizing policy iteration & implementation procedures to let our users engage with a safe content ecosystem.
• Support the safe and responsible development and go-to-market of Search features to help users find entertaining and inspiring content.
• Work closely with cross‑functional partners and internal experts to understand emerging trends or risks and drive implementation of solutions.
• Provide prompt and professional input from the user safety perspective to support associated product feature launches.
• Cultivate a deep understanding of Search features, and enforcement requirements to support the development, launch and training of effective UGC content policies, guidance and safety strategies.
• Work closely with product teams to promote community well‑being and user safety through optimization of product safety features and product strategy.
• Conduct research into Trust and Safety best practices and analyze existing policies and procedures to identify gaps, inconsistencies, or conflicts and develop solutions to resolve.
• Work with cross‑functional teams to set goals and milestones for continuously improving the safety of Search features.
• Collaborate with Product Managers, Product Policy Managers, Operations, Legal, PR, and PA teams to build consensus on global feature policies and processes.

Minimum Qualifications

• 3+ years of experience working in the technology industry, with exposure to model training, policy development, program management, and/or risk assessment.
• Demonstrated systematic thought process regarding policy and experience working with engineering, product and technical design teams.
• Strong attention to detail, highly self‑driven and results oriented.
• Experience working with international partners across different time zones.
• Experience handling graphic material.

Preferred Qualifications

• Ability to develop sound research methodologies and collect, synthesize, analyze, and interpret data.
• Experience working in a start‑up, or being part of new teams in established companies.
• Ability to articulate and defend a policy position and lead to consensus.
• Project management skills, with the ability to drive and manage the simultaneous delivery of complex projects in collaboration with stakeholder teams, influencing across all levels.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are passionate about this and hope you are too.

Trust & Safety

Keeping our platform safe for the TikTok communities is a rewarding and psychologically demanding role. We share potential hazards, risks and implications from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence‑based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.

Job Information

Compensation: $117,334 - $217,023 annually (base salary range for this position in the selected city).

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).