Product Manager, Video Moderation, Platform Responsibility

TikTok; San Jose (CA); On-site; USD 151,000 - 295,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid leave

Job summary

TikTok is hiring a Product Manager for Video Moderation in San Jose. You will influence the safety product roadmap, collaborate with R&D, algorithm, policy and international partners to advance moderation models and processes.

You will drive cross-functional programs, define success metrics, and build scalable auto-moderation features while ensuring user safety and platform trust across billions of daily video views.

Qualifications

• 1 year of experience in product management in consumer-facing mobile or web Internet companies.

Responsibilities

• Drive complex projects independently, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to develop action plans.

Skills

Product management

Algorithms knowledge

Project management

Communication

Data analysis

Cross-functional leadership

Policy & trust

International partnerships

Moderation systems

Safety by design

Job description

Product Manager, Video Moderation, Platform Responsibility

Location:

San Jose

Employment Type:

Regular

Job Code:

A00340B

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Responsibilities

As a Product Manager for our video moderation system, you will have the unique opportunity to directly engage in the iteration and optimization of a system that processes hundreds of millions of videos daily, setting industry standards. This role offers unparalleled experience in developing a career in trust and safety. You will collaborate closely with our R&D and Algorithm teams to enhance our models, work with global operations to refine human moderation strategies, or partner with policy teams to explore platform policy iterations. This position places you at the forefront of industry practices in trust and safety, making your work crucial to the safety of billions of users worldwide. Join us to protect our TikTok users and make a meaningful impact on building a safe platform!

• Drive complex projects independently, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to develop action plans.
• Focus on building effective and scalable features and auto-moderation strategy to provide users with a safe experience.
• Leverage data analysis methodologies, machine learning technologies, or natural language processing tools to effectively analyze and identify potential risky content, such as violence, pornography, and fraud, and produce strategies.
• Work closely with issue experts, and policy team, as well as cross-functional partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success.
• Develop a robust workflow for cross-team collaboration, manage large-scale product improvement projects to improve community safety.

Qualifications

• Minimum Qualifications- 1 year of experience in product management in consumer-facing mobile or web Internet companies, be familiar with models and algorithms.
• Ability to design product solutions based on evidence; proven track record of delivering value-adding products, and/or organizational or process changes that benefit the business.
• Good project management and communication skills, able to influence and unite cross-functional teams.
• Identify, analyze and improve existing business/product processes to optimize performance, meet best practice standards or improve quality and user experience.
• Strong and proven data analysis skills for product design and knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.
• Preferred Qualifications- Experience working with international partners across different time zones and cultures.
• Experience in Trust & Safety; Basic knowledge of safety-by-design principles.
• Understanding of the landscape and new policy developments in the tech industry and online safety.
• Prior experience managing products with safety-related success metrics is highly desirable.
• Prior experience managing products related to human and/or machine-based moderation to remove harmful content is highly desirable.

Job Information

The base salary range for this position in the selected city is $151200 - $295200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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