Policy Manager, Information Integrity - Trust and Safety

TikTok; New York (NY); Sur place; USD 108 000 - 209 000; Plein temps

Résumé du poste

TikTok in New York seeks a Policy Manager, Information Integrity - Trust and Safety to lead policy development for information integrity, balancing user safety with free expression. You will collaborate with policy, legal, product, enforcement, and data teams to ensure clear, actionable policies across the platform.

The role requires 5+ years in trust & safety or related fields, strong writing and cross‑functional skills, and the ability to translate complex issues into policy guidance for

Qualifications

• 5+ years in Trust & Safety, platform policy, product policy, government, law, human rights, technology policy, or related field.
• Knowledge in misinformation, election integrity, civic integrity, identity deception, or coordinated inauthentic behavior.
• Excellent writing, editing, and executive communication skills to turn complex topics into clear materials.
• Strong policy judgment with the ability to reason across multiple issue areas, contexts, and risk trade-offs.

Responsabilités

• Draft and refine Information Integrity policies to be clear, consistent, and operational for downstream teams.
• Collaborate with Policy Scaling, Regional Policy, and Product teams to improve content policies and enforcement processes.
• Engage with Legal and Public Policy teams to ensure regulatory compliance and advise on potential new regulations.
• Act as a global escalation point and align stakeholders for emergency policy decisions.
• Stay up‑to‑date on industry trends and design policies to address emerging issues.

Connaissances

Policy development

Writing

Executive communication

Cross‑functional collaboration

Policy judgment

Regulatory awareness

Formation

Public policy degree

Experience in Trust & Safety at tech company

Description du poste

Policy Manager, Information Integrity - Trust and Safety

Location:

New York

Employment Type:

Regular

Job Code:

A189238

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Responsibilities

As a member of our Policy Development team, you will serve as a content and product policy expert with a focus on Information Integrity (which spans issue areas including misinformation, election and civic integrity, and deceptive behaviors). In this role, you will be part of a global Trust & Safety organization, helping lead our efforts to ensure that our Information Integrity policies protect the safety of our users while balancing free expression. You will partner closely with policy subject-matter experts, product teams, enforcement and operations partners, legal, public policy, data science, and other cross‑functional stakeholders to ensure policy decisions are clear, consistent, implementable, and aligned with broader platform safety goals. This role is ideal for someone who combines principled thought, strong policy judgment, excellent writing, structured problem‑solving, and the ability to bring clarity to ambiguous, fast‑moving, cross‑functional issues.

• Draft and refine our Information Integrity policies so they are clear, consistent, defensible, and operationally useful for downstream teams.
• Collaborate with Policy Scaling, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes.
• Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a consultant for potential new regulations or government regulatory requests.
• Act as a global escalation point of contact when necessary, and align all stakeholders and leadership to respond to emergency policy decisions.
• Remain up‑to‑date on industry trends and emerging issues in the Information Integrity space and design policies & policy positions to address them on platform where necessary.
• Serve as a subject matter expert representative for Information Integrity efforts, in coordination with Regional Policy, Public Policy, Comms, and/or Outreach & Partnerships.
• Engage with external stakeholders to incorporate outside expertise into TikTok's platform policies.
• Support the execution of the strategic vision for the wider Policy Development team, working cross‑functionally with other team members to optimize policy iteration, implementation, and training procedures to deliver high‑quality results.

Qualifications

Minimum Qualification(s)

• 5+ years of experience in Trust & Safety, platform policy, product policy, government, law, human rights, technology policy, academia, or a related field.
• Knowledge in one or all of the following: misinformation, election integrity, civic integrity, identity deception, coordinated inauthentic behavior.
• Excellent writing, editing, and executive communication skills, with the ability to turn complex and ambiguous topics into clear, structured, and actionable materials.
• Strong policy judgment and the ability to reason across multiple issue areas, product contexts, stakeholder perspectives, and risk trade‑offs.
• Exceptional ability to work cross‑functionally with partners such as product, legal, comms, operations, enforcement, public policy, and data science.
• Self‑starter with strong organizational skills and ability to manage multiple workstreams in a fast‑moving environment.
• Strong understanding of online safety, content policy, platform governance, social media, or technology policy issues.

Preferred Qualification(s)

• Degree in public policy, international relations, law, technology policy, political science, or a related field.
• Prior experience working in Trust & Safety, policy, or governance at a global technology company.
• Proficiency in data‑driven policy analysis and related enforcement/technical expertise.

Job Information

The base salary range for this position in the selected city is $108000 - $208800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;

3. Exercising sound judgment.

Trust & Safety

Content that this role interacts with includes images, video, and text related to every‑day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence‑based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person‑centred, innovative and integrated approach.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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