Product Owner - Software Integrations

McLeod Software; Alabama; On-site; USD 90,000 - 120,000; Full time

Job summary

McLeod Software is seeking a Product Owner to drive the strategy of our McLeod Software Implementations. In this highly collaborative role, you’ll serve as the voice of the customer to our development team, translating customer and business needs into clear priorities that deliver meaningful product value.

You’ll own the backlog, work with stakeholders and the Product Manager, write development-ready user stories, and advocate for the customer throughout the engineering and QA processes.

Qualifications

• Proven leadership and strong communication skills.
• Ability to translate customer needs into clear backlog priorities.

Responsibilities

• Own, manage, and prioritize the product backlog based on customer needs, objectives and strategy.
• Partner with stakeholders to define and refine product requirements.
• Advocate for the customer throughout the development process.
• Create and refine user stories, ensuring they are development-ready.
• Communicate priorities and business value to the development team.
• Collaborate with Engineering and QA to address customer problems.
• Support product and release planning across cross-functional teams.
• Contribute market insights to product decisions.
• Develop customer personas with UX teams.

Skills

Leadership

Communication

Customer focus

Cross-functional collaboration

JIRA/Trello

SQL knowledge

Vendor management

MS Office

Learning internal systems

Product ownership experience

Education

Bachelor's degree + 4+ years of relevant experience

8+ years in product ownership / analytics / PM

Tools

JIRA

Trello

Job description

McLeod Software is seeking a Product Owner to help drive the strategy of our McLeod Software Implementations. In this highly collaborative role, you’ll serve as the voice of the customer to our development team, translating customer and business needs into clear priorities that deliver meaningful product value.

What You’ll Do

• Own, manage, and prioritize the product backlog based on customer needs, business objectives, and product strategy
• Partner with stakeholders and the Product Manager to define and refine product requirements
• Serve as a strong advocate for the customer throughout the development process
• Create and refine user stories, ensuring they are development-ready
• Communicate priorities, customer needs, and business value to the development team
• Collaborate closely with Engineering and Quality Assurance to ensure solutions address the right customer problems
• Support product and release planning across cross-functional teams
• Contribute customer, market, and competitive insights to product decisions
• Develop customer personas independently or in partnership with User Experience teams

What You’ll Bring

• Strong leadership and communication skills with the ability to articulate a clear product vision
• A customer-focused mindset combined with creative and strategic thinking
• Proven ability to build relationships and collaborate with cross-functional teams
• Ability to learn internal software, systems, and complex business processes
• Experience managing priorities, delegating work when appropriate, and driving work toward scheduled completion
• Experience with third-party integrations and/or vendor management
• Intermediate proficiency with Microsoft Office Suite
• Experience with project management tools such as JIRA, Trello, or similar platforms preferred
• Experience with flowcharting and diagramming tools preferred
• Knowledge of SQL is a significant plus
• Familiarity with Transportation Management Systems (TMS) or similar technologies is highly preferred

Education & Experience

Candidates should have one of the following combinations of education and relevant experience: Bachelor's degree with 4+ years of relevant experience; or 8+ years of experience in product ownership, business analytics, and/or project management or an equivalent combination of relevant education, training, and experience. McLeod experience may be substituted for other experience on a year-for-year basis

This position requires an average of approximately 5% travel, which may occasionally include overnight or weekend travel

Why McLeod?

At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. When you join McLeod, you’re joining a company that’s built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.