Product Owner (Salesforce) - 202

DSM-H Consulting; Peoria (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

DSM-H Consulting seeks a Product Owner for Sales Order Management to support delivery and enhancements of digital solutions across Sales Order Management, Dealer Ordering, and related enterprise platforms. You will translate business needs into actionable requirements and coordinate with IT, stakeholders, and end users to enable successful delivery.

This contract role emphasizes backlog management, requirements definition, testing coordination, process improvement, and stakeholder engagement

Qualifications

• 5+ years in Product Ownership or related delivery fields.
• Bachelor’s degree in business, IS, SCM, engineering, or related field.
• Internships accepted if relevant.

Responsibilities

• Manage backlogs, user stories, acceptance criteria, and priorities.
• Gather, document, and analyze business requirements and processes.
• Facilitate workshops with stakeholders and tech teams.
• Collaborate with dev, architects, BAs, and QA throughout the lifecycle.
• Coordinate UAT, defects, and business validation.
• Support release planning, deployments, and training readiness.
• Monitor enhancements, issues, risks, and delivery commitments.

Skills

Agile delivery

Backlog management

Requirements development

Business analysis

Stakeholder management

Salesforce Service Cloud

Salesforce Manufacturing Cloud

Salesforce Revenue Cloud

Azure DevOps

Order Management

OTC

Modern Order Management

Education

Bachelor’s degree in business, Information Systems, Supply Chain, Engineering, or related field

Tools

Azure DevOps

Salesforce platforms

Enterprise integration

Job description

The Product Owner - Sales Order Management is responsible for supporting the delivery, enhancement, and operational success of digital products that enable Client's Sales Order Management processes. This role partners with business process owners, IT teams, business stakeholders, and end users to translate business needs into actionable requirements and support the successful delivery of digital solutions.

This position focuses on product execution, backlog management, requirements definition, testing coordination, process improvement, and stakeholder engagement while working closely with senior product leadership to enable strategic business outcomes.

This contract position supports day-to-day product ownership activities, requirements management, delivery execution, stakeholder coordination, testing, and operational support.

\\Typical task breakdown:

Key Responsibilities

• Manage and maintain product backlogs, user stories, acceptance criteria, and delivery priorities.


• Gather, document, and analyze business requirements, business processes, and functional specifications.


• Facilitate workshops and working sessions with business stakeholders, process owners, and technology teams.


• Collaborate with development teams, architects, business analysts, and quality assurance teams throughout the product lifecycle.


• Coordinate User Acceptance Testing (UAT), defect management, and business validation activities.


• Support release planning, deployment activities, training readiness, and change management efforts.


• Monitor enhancement requests, production issues, risks, dependencies, and delivery commitments.


• Support digital solutions across Sales Order Management, Dealer Ordering, Transportation, Trade Management, Billing, Salesforce such as Service Cloud, Manufacturing Cloud, Revenue Cloud, Agent force, and related enterprise platforms.


• Analyze business processes and identify opportunities for process optimization, automation, and operational improvements.


• Develop stakeholder communications, status reports, product documentation, process flows, and training materials.


• Assist in production support activities and collaborate with support teams to meet service level commitments.


• Partner with business process owners and senior product leaders to support roadmap execution and delivery objectives.

Interaction with team:

• Collaborative with other divisions, global - India

Team Structure

• - Will be reporting to the manager and team lead will direct the work

Work environment:

• 100 % office

Education & Experience Required:

• - Years of experience: 5+ years of experience in Product Ownership, Business Analysis, Order Management, Supply Chain, or Digital Product Delivery; 3 years - Masters


• Degree requirement: Bachelor’s degree in business, Information Systems, Supply Chain, Engineering, or related field, or equivalent - experience.


• - Do you accept internships as job experience: Yes if relevant

Top 3 Skills

• - Experience supporting enterprise applications such as Salesforce - Service Cloud, Manufacturing Cloud, Revenue Cloud, Agent force, Order Management, or related business platforms.


• - Experience with Agile delivery methodologies, backlog management, and requirements development.


• - Strong business analysis, stakeholder management, and problem-solving capabilities.

Additional Technical Skills

(Required)

• - Knowledge of Sales Order Management, Dealer Ordering, Order-to-Cash (OTC), or Modern Order Management processes.


• - Experience with Azure DevOps, and enterprise integration initiatives.


• - Strong understanding of testing, release management, production support, and continuous improvement practices

Soft Skills

• (Required)


• - Excellent verbal, written, and presentation communication skills.


• - Experience supporting cross-functional global teams.