Product Owner, Payments

Tyler Technologies, Inc.; Evansville (IN); On-site; USD 80,000 - 120,000; Full time

Job summary

Tyler Technologies, Inc. is seeking a Product Owner for Payments Reporting, responsible for defining and driving the product roadmap for payment processing solutions. This role involves cross-functional collaboration with various departments to enhance product features and adoption.

The ideal candidate will possess strong project management skills and experience in the customer-facing roles within local government financial sectors. Tyler Technologies is an equal opportunity employer.

Qualifications

• Experience working with local government financial departments.
• Experience with payment collection solutions.
• Experience in a customer‑facing role, gathering requirements.
• Understanding of the software development life cycle and agile methodologies.

Responsibilities

• Define and drive product vision and roadmap for payment processing.
• Evaluate requests and maintain a development backlog.
• Guide development and testing of new features.
• Measure adoption and usage in the target market.

Skills

Project management skills

Communication skills

Analytical skills

Time management

Job description

Overview

Tyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Payments Product group provides secure, innovative, and scalable payment processing solutions that power financial transactions across diverse public sector verticals.

Location

Overland Park, Kansas | Troy, Michigan

Responsibilities

The Product Owner, Payments Reporting, will help define and drive the product vision and roadmap for our payment processing, settlement, and disbursement platform. This role will work cross‑functionally with product management, engineering, support, compliance, and others to deliver on our processing and revenue management product vision. The ideal candidate has a strong background in transaction‑based software products, experience with customer‑facing roles, and familiarity with accounting, finance, or payment systems.

Prioritize problems to solve

• Evaluate incoming requests, requirements, and suggestions
• Maintain a backlog of planned development work
• Organize releases of product features
• Validate priorities and plans with stakeholders

Design solutions to problems

• Communicate requirements as epics and stories
• Consult with designers on mockups and prototypes
• Consult with engineers on technical solutions
• Validate designs and requirements with stakeholders

Deliver solutions to the market

• Guide development and testing of new features
• Document features and functionality for future reference
• Demonstrate and train features for stakeholders
• Validate features with early adopter clients

Drive adoption of solutions

• Measure adoption and usage in the target market
• Assist in sales demonstrations, webinars, and proposals
• Advocate through marketing campaigns and community messaging
• Participate in Tyler conferences and events

Qualifications

• Experience working with local government financial or receivable departments
• Experience with payment collection solutions
• Experience working in a customer‑facing role, preferably in gathering requirements for software development
• Strong project and task management skills
• Understanding of the software development life cycle, especially agile methodologies
• Understanding of software design principles, especially user‑centered design
• Proficiency communicating in written, verbal, and presentation form
• Track record of demonstrating analytical and problem‑solving skills, attention to detail, owning features, strong time management skills and the ability to manage multiple work tasks effectively
• Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as an active participant in a cross‑functional setting
• Ability to travel to client sites, conferences, and Tyler offices, as needed

Equal Opportunity Employer

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.