Associate Product Manager, Payments

Tyler Technologies, Inc.; Troy (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Tyler Technologies, Inc. seeks an Associate Product Manager for Payments Transactions to help define vision, strategy, and roadmap for the core transaction processing platform that connects Tyler Payments with gateways and processors.

This role partners with Product, Development, Implementations, and Support teams to deliver secure, scalable payment processing solutions across the public sector. The ideal candidate has experience with transaction-based software products, customer-facing

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 2+ years in product management, payments, fintech, or related roles.
• Strong understanding of SDLC and Agile product development.
• Ability to discuss APIs, databases, integrations, and payment workflows.
• Strong analytical and prioritization skills with attention to detail.
• Excellent written, verbal, and presentation communication.
• Demonstrated ownership and the ability to collaborate across teams.

Responsibilities

• Own and maintain the Payments Transactions backlog.
• Define epics, user stories, and acceptance criteria.
• Partner with engineers on payment processing and integration solutions.
• Define business rules, workflows, and data requirements.
• Validate requirements with stakeholders.
• Guide features from concept to release and coordinate releases.

Skills

SDLC knowledge

Agile practices

APIs & integrations

Analytical thinking

Communication

Stakeholder collaboration

Presentation skills

Education

Bachelor's degree or equivalent

Tools

SQL

Databases

Job description

Associate Product Manager, Payments

Tyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Payments Product group provides secure, innovative, and scalable payment processing solutions that power financial transactions across diverse public sector verticals.

Position Overview

The Associate Product Manager, Payments Transactions will help define and drive the vision, strategy, and roadmap for the core transaction processing platform that connects the Tyler Payments ecosystem with a variety of payment gateways and processors. This role partners closely with Product, Development, Implementations, and Support teams to deliver secure, scalable, and reliable payment processing solutions that support revenue collection across the public sector. The ideal candidate has experience with transaction‑based software products, customer‑facing engagements, and payment processing systems, with familiarity in finance, payment operations, or microservices‑based architectures.

Responsibilities

Prioritize Product Investments

• Own and maintain the Payments Transactions backlog.
• Assess customer needs and product opportunities.
• Prioritize features, enhancements, and technical investments.
• Align roadmap and release plans with stakeholders.

Define and Validate Solutions

• Define epics, user stories, and acceptance criteria.
• Partner with engineers on payment processing and integration solutions.
• Define business rules, workflows, and data requirements.
• Validate requirements and solutions with stakeholders.

Lead Product Delivery

• Guide features from concept to release.
• Partner with Development and QA on delivery.
• Coordinate releases and stakeholder communications.
• Support testing, documentation, and operational readiness.

Drive Product Adoption

• Monitor product performance and adoption.
• Promote product value across internal and customer teams.
• Participate in customer engagements and industry events.
• Champion the Payments Transactions product vision.

Qualifications

• Bachelor's degree or equivalent experience in Business, Information Systems, Computer Science, Finance, or a related field.
• 2+ years of experience in product management, business analysis, payments, fintech, software implementation, or a related role.
• Strong understanding of the software development lifecycle and Agile product development practices.
• Ability to understand and discuss technical concepts including APIs, databases, integrations, and payment transaction workflows.
• Strong analytical, problem‑solving, and prioritization skills with attention to detail.
• Excellent written, verbal, and presentation communication skills.
• Demonstrated ownership, accountability, and a commitment to developing deep product and industry expertise.
• Ability to contribute independently and collaborate effectively across Product, Development, Implementations, and Support teams.

Preferred Qualifications

• Experience with payment gateways, card‑present or card‑not‑present transactions, settlement, reconciliation, or disbursement workflows.
• Familiarity with payment industry standards and regulations, including PCI‑DSS.
• Familiarity with SQL, APIs, software integrations, or database concepts.

Location

Overland Park, Kansas | Troy, Michigan

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Equal Opportunity Statement

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.