Product Owner: Enterprise IT & ServiceNow Backlog Lead

Georgia Institute of Technology; Atlanta (GA); On-site; USD 94,000 - 118,000; Full time

Job summary

Georgia Tech in Atlanta, GA seeks a Product Owner/Manager for an enterprise ServiceNow initiative. You will manage the detailed backlog for one or more agile teams, working with IT leadership and campus units to deliver products that meet customer expectations.

The role requires strong written requirements, stakeholder facilitation, and a track record of agile backlog management, with on-site work in Atlanta. Travel may be involved and a relevant ITIL/ServiceNow background is preferred.

Qualifications

• Bachelor's degree in Engineering, CS, Business, Marketing, or related field or equivalent experience.
• Overnight travel required; on-site hours may vary due to client schedules.
• Five to seven years of job-related experience.

Responsibilities

• Translate high-level requirements into technical user stories.
• Lead stakeholder meetings to set opportunities and priorities.
• Make final acceptance decisions based on business value.
• Continuously groom backlog through iterations and prioritization.
• Prioritize backlog items by strategy, value, cost and resources.
• Review and demonstrate product functionality with customers and stakeholders.
• Evaluate results and identify opportunities for improvements.
• Perform other duties as assigned.

Skills

Strong written requirements

User stories creation

Mock-ups creation

Stakeholder management

Agile workflow

Clear communications

Meeting leadership

Presentation skills

Problem solving

Education

Bachelor's Degree in Engineering

Bachelor's Degree in CS

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Tools

ServiceNow

ITIL

CSA

Product Owner certifications

Job description

Georgia Tech in Atlanta, GA seeks a Product Owner/Manager for an enterprise ServiceNow initiative. You will manage the detailed backlog for one or more agile teams, working with IT leadership and campus units to deliver products that meet customer expectations.

The role requires strong written requirements, stakeholder facilitation, and a track record of agile backlog management, with on-site work in Atlanta. Travel may be involved and a relevant ITIL/ServiceNow background is preferred.