Product Owner, Digital Enablement & MDC Ops

Suntory Global Spirits; Chicago (IL); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Annual bonus

401K match

Profit sharing

Medical and wellness benefits

Job summary

Suntory Global Spirits in Chicago seeks a Senior Manager, MDC Operations - Digital Enablement & Product Owner to lead digital enablement initiatives across planning, performance management, and PDCA cycles. You will own internal tools, partner with Digital & Technology and Insights teams, and drive adoption of platforms like Salesforce Retail Automation and the Gemba app.

The role demands strong product leadership, strategic thinking, and the ability to align digital initiatives with business

Qualifications

• 5+ years of cross-functional experience in sales and marketing.
• Alc Bev experience mandatory, including strong understanding of the 3-tier system and Alc Bev sales.
• Experience in digital product management, including defining product vision, strategy, roadmap and improvements.
• Comfortability with digital/technical language and formal project management processes

Responsibilities

• Lead the implementation and adoption of new tools to improve Performance Management and PDCA cycles (i.e. PDCA dashboards), in partnership with Digital & Technology (D&T) and Insights teams.
• Provide a strategy for cohesive internal content and deployment across tech platforms (i.e. Gemba App, Salesforce Retail Automation, Connect, The Bridge) and lead execution of content refresh with Brand and Market Development & Commercialization (MDC) Teams.
• Play a critical role in the development and implementation of the Salesforce Retail Automation (SRA) Tool, in partnership w/D&T, Change Management & Vendor partner.
• Provide input that drives future enhancements and adoption of the Gemba app, enabling insights into action.
• Partner with Change Management team on implementation of Business Transformation action plans.
• Partnership with Commercial Capabilities to ensure digital enablement embedded in capabilities programming like Sales Mastery, in partnership with D&T.
• In partnership with D&T (Digital and Technology) Team, act as the product owner for digital enablement tools, defining product vision, strategy, and roadmap.
• Gather and prioritize product requirements, working closely with stakeholders to ensure alignment with business objectives.
• Monitor and analyze product performance, making data-driven decisions to enhance user experience, drive adoption and realize value.
• Strong collaboration with Brand, Sales, MDC, D&T and Founders Institute teams to drive simplification and agility within the Ops digital enablement space.
• Explore new digital enablement opportunities that may contribute to the overall success and growth of the US business as well as support MDC Operations strategic initiatives, as they arise.

Skills

Cross-functional experience

Alc Bev experience

Digital product management

Project management

Stakeholder engagement

Tools

Salesforce Retail Automation

Gemba App

Connect

The Bridge

Job description

Suntory Global Spirits in Chicago seeks a Senior Manager, MDC Operations - Digital Enablement & Product Owner to lead digital enablement initiatives across planning, performance management, and PDCA cycles. You will own internal tools, partner with Digital & Technology and Insights teams, and drive adoption of platforms like Salesforce Retail Automation and the Gemba app.

The role demands strong product leadership, strategic thinking, and the ability to align digital initiatives with business