Product Owner, Collaboration Solutions

Crestron Electronics; Rockleigh (NJ); On-site; USD 84,000 - 136,000; Full time

Job summary

An established industry player seeks a dynamic Product Owner for Collaboration Solutions. This role involves driving the development of cutting-edge unified communications hardware that enhances audio and video performance. You will collaborate with cross-functional teams to ensure product success, from ideation to launch. Your expertise in enterprise technologies and strong organizational skills will be crucial in navigating a fast-paced environment. Join a company renowned for its innovation and commitment to excellence, where your contributions will significantly impact the future of integrated technology solutions.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Paid Time Off

On-site Amenities

Fitness Centers

Qualifications

• 3+ years experience in a technical role in the AV/UC industry.
• Proficiency with unified communications platforms like Microsoft Teams and Zoom.

Responsibilities

• Define and groom the feature backlog aligned with strategic goals.
• Lead agile teams through the development process.
• Manage technical issues and monitor customer support trends.

Skills

Unified Communications

Audio and Video Streaming

Networking Technologies

Agile Methodologies

Product Management

Customer Advocacy

Excellent Communication Skills

Education

Bachelor’s Degree in Computer Science

Certification in Agile Development

Job description

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At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

As a leader within the Technology and Product Management Team, you will join a tightly knit and high performing group of industry experts shepherding innovative and highly integrated products to market.

As a Product Owner, Collaboration Solutions at Crestron, you will drive the development of industry leading unified communications hardware solutions that deliver exceptional audio and video performance and enable engaging collaborations. You will lead the evolution of these products from ideation through launch in a dynamic, creative, and fast-paced environment. Your responsibilities will include product planning, writing and implementing product requirements, championing the product through the development cycle, and continuing through supporting sales and marketing efforts during new product and feature rollouts.

Responsibilities

• Serve as a product and subject matter expert across the organization.
• Define and groom the feature backlog to ensure development is in alignment with strategic goals of the company and work is prioritized in a way that brings the most value to our customers.
• Write detailed user stories and requirements for new features and new products.
• Lead agile teams through the development process to realize the product roadmap.
• Work with the quality engineering team to define acceptance criteria and refine test plans.
• Manage technical issues escalated to engineering and monitor customer support trends to maintain a high-quality product.
• Keep abreast of the competitive landscape and technology trends.
• Use industry knowledge in conjunction with competitive research to help the product management team craft and refine the product roadmap.
• Work with departments including marketing, sales, training, and support to ensure product success.
• Present software, hardware, and integrated solutions virtually or in-person (as required).
• Participate in industry tradeshows and other key market events.
  
  

Qualifications, Knowledge, Skills And Abilities

• Proficiency with, and knowledge of, enterprise technologies including unified communications, audio and video streaming or distribution and related software, management tools, and services.
• Proficiency with, and knowledge of, unified communications platforms from providers such as Microsoft Teams, Zoom, Google Meet, and Cisco WebEx, including both software and hardware UC solutions.
• Proficiency with, and knowledge of, networking technologies, streaming video protocols, video processing, and distributed video technologies.
• Self-starter with proven ability to learn new technologies and an ability to quickly put that into practice in support of highly visible real-world projects.
• Be able to research, and become an expert, on new technologies relevant to the product line.
• Be the customer champion to drive solutions that exceed customer expectations.
• Be the product evangelist assisting in driving adoption and sales.
• Great organizational skills, and the ability to multitask effectively.
• Excellent written and verbal communications skills and the ability to lead team meetings, set expectations, and hold people accountable for delivering the expected product.
• Team player with visible company spirit. Demonstrable ability to quickly gain the trust of key stakeholders, end-users, and co-workers alike.
• Ability to be hands-on and travel occasionally to job sites to see how our products are installed/applied and be able to translate that experience into a better product.
• Preferred experience with Scrum, or other Agile methodologies.
  
  

Ideal Experience & Education

• 3+ years experience in a technical role (product engineering, product management, technical sales, support, etc.) in the AV / UC industry.
• Bachelor’s Degree in Computer Science, or Engineering preferred but not required.
• Certification in Agile Development (ScaledAgile, CSM, etc.) is preferred but not required.
• Relevant industry training, learning, and certifications are preferred but not required.
• Experience working with a globally distributed team preferred.
  
  

Per applicable state requirements, the annual pay range for this position ($84,000 - $136,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.

EOE/M/F/D/V

• No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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