Product Owner, Automation & Innovation

Gainsco; Richardson (TX); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical & dental

Vision insurance

Life insurance

Short-term disability

Long-term disability

Parental Leave

401K + company match

Paid holidays

Job summary

GAINSCO seeks a Product Owner, Automation & Innovation to transform how work is done across the organization. You will build and manage a roadmap of transformation opportunities, lead experiments, and move ideas from discovery through pilots to scalable implementation.

The role partners with operational, customer-facing, and technology teams to deliver AI, intelligent automation, digital workflows, and decision-support solutions while ensuring governance, security, and responsible AI practices.

Qualifications

• Bachelor's degree in Business, Marketing, Technology, Insurance, or related field.
• 5+ years in Product Management/Ownership/Customer Experience/Business Analysis.
• 3+ years in Property & Casualty insurance, preferably non-standard auto.
• Experience in Agile/Scrum and working with technical teams throughout product lifecycle.
• Experience gathering requirements, writing user stories, and managing backlogs.
• Strong understanding of auto insurance operations incl. underwriting, billing, policy administration, and regulations.
• Experience using data analytics to identify opportunities and measure outcomes.

Responsibilities

• Develop and prioritize a roadmap of AI, automation, and process transformation opportunities.
• Partner with business leaders to define measurable outcomes and build business cases.
• Lead discovery workshops, design-thinking sessions, pilots, and MVPs.
• Deliver generative AI, intelligent automation, digital workflow, document intelligence, self-service, and decision-support solutions.
• Translate business needs into product requirements, user stories, acceptance criteria, and adoption plans.
• Monitor adoption, impact, and value realization while supporting governance and responsible AI practices.
• Build cross-functional alignment and champion innovation and continuous improvement.

Skills

Product ownership

Agile / Scrum

Stakeholder management

Data analytics

Education

Bachelor's degree in Business/Marketing/Technology/Insurance

Tools

Power BI

Tableau

Adobe Analytics

Google Analytics

Job description

Description

About GAINSCO

Founded in 1978, GAINSCO offers property and casualty insurance with an emphasis on non-standard personal auto policies. It serves drivers nationwide by providing minimum-limits personal auto coverage, making insurance more accessible to a broader market. In 2020, S GAINSCO, Inc. and its subsidiaries were acquired, making a significant milestone that strengthened GAINSCO's ability to grow and expand its reach in the personal auto industry market while continuing to build on its decades of specialized expertise.

Join a team that is dedicated to supporting your professional growth and long-term success.

Who We Are

At GAINSCO, we are a team driven by passion, creativity, and a commitment to excellence. We celebrate achievements, encourage innovative thinking, and recognize the unique strengths each person brings. Our people truly set us apart.

If you're seeking a company where your contributions are valued, your efforts have a visible impact, and your dedication is recognized, take the next step in your career with us.

GAINSCO is seeking a Product Owner, Automation & Innovation to help transform how work gets done across the organization. This role partners with operational, customer-facing, and technology teams to identify opportunities where artificial intelligence, intelligent automation, process redesign, and emerging technologies can create measurable business value. You will build and manage a roadmap of transformation opportunities, lead experimentation, and move promising ideas from discovery through pilots and scalable implementation. The ideal candidate combines strong product ownership experience with curiosity, business acumen, and the ability to influence cross-functional teams without direct authority.

What does a Product Owner- Automation & Innovation do at GAINSCO?

• Develop and prioritize a roadmap of AI, automation, and process transformation opportunities aligned with business strategy.
• Partner with business leaders to identify high-value problems, define measurable outcomes, and build business cases for proposed solutions.
• Lead discovery workshops, design-thinking sessions, proofs of concept, pilots, and minimum viable products using a test-and-learn approach.
• Work with business and technology teams to deliver generative AI, intelligent automation, digital workflow, document intelligence, self-service, and decision-support solutions.
• Translate business needs into product requirements, user stories, acceptance criteria, success metrics, and adoption plans.
• Monitor solution adoption, operational impact, customer outcomes, and value realization while supporting governance, security, scalability, and responsible AI practices.
• Build cross-functional alignment, support organizational change, and champion innovation and continuous improvement throughout the company.

What is required?

Education:

• Bachelor's degree in Business, Marketing, Technology, Insurance, or a related field required.

Experience:

• 5+ years of experience in Product Management, Product Ownership, Customer Experience, Business Analysis, or a related role is required.
• 3+ years of experience within Property and Casualty insurance is required, preferably non-standard auto insurance.
• Experience working in Agile and Scrum environments and partnering with technical teams throughout the product development lifecycle.
• Experience gathering requirements, writing user stories and acceptance criteria, prioritizing initiatives, and managing product backlogs.
• Strong understanding of auto insurance operations, including underwriting, billing and collections, policy administration systems, insurance regulations, enterprise content management, and phone systems.
• Experience using data and analytics to identify opportunities, establish priorities, measure outcomes, and support business decisions.
• Experience with analytics platforms such as Power BI, Tableau, Adobe Analytics, or Google Analytics.

Skills and Abilities:

• Strong product vision, strategic thinking, and business analysis capabilities.
• Proven ability to lead complex, cross-functional initiatives and deliver them predictably.
• Ability to influence decisions, establish alignment, and lead without direct authority.
• Strong analytical skills with the ability to develop business cases, ROI analyses, and value realization plans.
• Excellent communication and stakeholder management skills, including the ability to present strategy, priorities, risks, and outcomes to leaders at all levels.
• Curious and innovative mindset with a willingness to challenge assumptions, test new ideas, and learn from results.
• Ability to balance innovation with scalability, security, governance, regulatory requirements, and responsible AI practices.
• Strong focus on delivering measurable business, operational, employee, and customer outcomes.

What else do you need to know?

• Hybrid
• Excellent benefits package: medical & dental, vision insurance, life insurance, short term, and long-term disability insurance
• Parental Leave Policy
• 401K + Company Match
• PTO + Paid Company determined Holidays.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.