Product Owner, AI & AWS Delivery

neuraflash; United States; On-site; USD 140,000 - 180,000; Full time

Job summary

NeuraFlash, LLC, part of Accenture, is hiring a Product Owner for AI and Agentforce Delivery who can manage customer-facing Agentforce and AI implementations and internal initiatives. You will coordinate with Salesforce and AWS teams, plan strategically, and dive into project details to ensure delivery success.

The role blends strategic thinking with hands-on execution in an agile environment. The ideal candidate has 5+ years of delivery leadership experience in AI-related projects, strong

Qualifications

• 5+ years of experience as a delivery leader overseeing AI-related implementations on Salesforce or AWS across all project phases.
• Excellent verbal and written communication to diverse stakeholders.
• Experience in professional services/consulting environments.
• Experience leading delivery as project manager or scrum leader.
• Experience with estimation/sizing and SOW/Change Order contracting.
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications.
• Track record of writing SOWs and Change Requests and managing scope.

Responsibilities

• Act as a thought leader guiding customers and the NeuraFlash team in defining use cases and business outcomes.
• Transition customers from sales to delivery, define project roles, and facilitate kickoff and onboarding.
• Plan, monitor, and manage project financials, scope, and schedule to keep projects on track.
• Be primary contact for client and project operations, building strong relationships.
• Facilitate regular status meetings with project teams, sponsors, and stakeholders.
• Lead NeuraFlash project teams in delivering solutions.
• Readout documented outcomes for live solutions prior to closeout.
• Drive internal initiatives to create reusable assets and improve efficiencies.

Skills

Delivery leadership

Communication skills

Professional services experience

Project management

Scrum leadership

SOW estimation

Change orders

Education

Bachelor's degree in Business, Engineering, IT or Management

Tools

Salesforce

AWS

Job description

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

We are hiring for a Product Owner, AI & Agentforce Delivery with a strong understanding of Salesforce & AI solutions who will manage and support customer-facing Agentforce and AI implementation projects as well as internal initiatives to create supporting assets and solutions. The ideal candidate has the ability to plan and think strategically, as well as dive into project details to manage the project on the ground. The AI & Agentforce Delivery Product Owner is professional and confident in front of critical customer stakeholders. Ideal candidates will have a strong analytical, consultative mindset and thrive in an agile environment. If you appreciate working with cutting edge technology and delivering exciting new solutions - this role is for you!

You’ll have the opportunity to:

• Act as a "thought leader" for our customers, guiding the customer and NeuraFlash team in the definition of use cases and business outcomes
• Smoothly transition customers from the sales process to project delivery. This includes: Reviewing the SOW and any partner-funding POs, defining project roles and responsibilities for kick off, and facilitating kick off and client onboarding
• Plan, monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
• Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
• Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
• Manage NeuraFlash project team members in the delivery of the solution
• Readout documented and measured outcomes for live solutions prior to project closeout
• Actively drive and participate in Agentforce Division internal initiatives to foster innovation and efficiencies through development of reusable assets and solutions

Required Qualifications:

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform across all phases of project delivery
• Outstanding verbal and written communication skills to audiences of all levels
• Experience working in a professional services/consulting environment
• Experience leading delivery as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications
• Demonstrated track record of writing SOWs and Change Requests and managing scope

Preferred Skills:

• Bachelor's Degree in Business, Engineering, Information Technology or Management

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, w