Product Owner

Blue Cross and Blue Shield of North Carolina; North Carolina; Hybrid; USD 89,000 - 143,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Parental leave and surrogacy/adoption

Tuition reimbursement

401(k) with company match

Flexible work arrangements

Job summary

Blue Cross NC is seeking a Product Owner to own the team sprint backlog, prioritize work aligned with business objectives, customer needs, and the product roadmap. The role collaborates with delivery teams to define and refine user stories and ensure clear communication of priorities across stakeholders.

The candidate will work closely with product managers, map vision to stories, and represent stakeholder expectations while developing domain knowledge in areas such as SMC and Health.

Qualifications

• Role requires a Bachelor's degree or higher in a related field.
• 3+ years in a related field; 5+ years if no degree.
• Certification as Product Owner (Scrum Alliance or SAFe) preferred.

Responsibilities

• Own and manage team sprint backlog and set priorities aligned with business goals.
• Collaborate with product manager to translate customer desires into the backlog.
• Decompose features into user stories for delivery teams.
• Map product vision to actionable stories using stakeholder input.
• Act as liaison between business and delivery teams and ensure stakeholder expectations.
• Develop and maintain knowledge of the business area (e.g., SMC, Health, CGSO).

Skills

Backlog management

Agile / Scrum

Stakeholder collaboration

User story writing

Education

Bachelor's degree

Advanced degree

Product Owner certification (preferred)

Job description

Job Description Blue Cross North Carolina is hiring a Product Owner who will own and manage the team sprint backlog, establishing priorities that align with business objectives, customer needs, and product roadmap commitments.

What You’ll Do

Work with product manager to ensure customer desires and business priorities are effectively communicated and reflected in the product backlog Enable streamlined execution of product priorities by collaborating with stakeholders and team members to define user stories and owning team/sprint backlog in collaboration with delivery teams Decomposes features into stories or smaller work items to enable team execution and delivery Utilize Product Manager & stakeholder input to map the product vision to user stories Act as liaison between the business/customer and delivery team, and represent the expectations of all interested stakeholder segments Develop & maintain business knowledge for assigned Spoke or business area (e.g., SMC, Health., CGSO) Define user stories and/or support team members as they write user stories

Who You Are

Bachelor's degree or advanced degree (where required) 3+ years of experience in related field In lieu of degree, 5+ years of experience in related field Product Owner certification preferred (Scrum Alliance or SAFe)

What You’ll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

Where You’ll Work

Our Hybrid-Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote-Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid-Flex or Remote-Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $89,174.00 - $142,679.00

About Us

It’s an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well‑being of North Carolinians. Blue Cross NC is a fully taxed, not‑for‑profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award‑winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview for English or Visión General de E-Verify for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application, hiring process, or have technical issues that prevent you from completing your application please notify HR at [e-mail].

Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming