Principal Organizational Development Advisor

Blue Cross and Blue Shield of North Carolina; North Carolina; Hybrid; USD 119,000 - 190,000; Full time

Benefits offered by this job

Cutting-edge healthcare delivery

Work-life balance

Health benefits package

Parental leave and surrogacy support

Tuition reimbursement

401k match with company contribution

Job summary

Blue Cross and Blue Shield of North Carolina seeks a senior OD/OE advisor to consult with executives and lead organization design and culture initiatives. You will diagnose challenges, craft scalable interventions, and drive performance improvements across the enterprise while aligning with strategic priorities.

You will partner with COEs and leadership to advance change strategies, measure impact, and enable workforce readiness.

Qualifications

• Bachelor's degree or higher in a related field; 8+ years of related experience.
• Advanced degree in Organizational Development preferred.
• Experience designing and executing enterprise‑wide OD interventions.
• Proven capability leading culture transformation and change initiatives.
• Knowledge of Peakon Employee Voice is a plus.

Responsibilities

• Advise senior leaders on complex organizational challenges and lead transformations.
• Diagnose, design and drive OD/OE interventions aligned to strategic priorities.
• Lead organizational and workforce system effectiveness efforts and governance.
• Partner with HR COEs to shape and deploy enterprise OD strategies.
• Define success metrics and measure impact of OD/OE solutions.

Skills

OD interventions

Organizational change

Leadership development

Data-driven decision making

Education

Bachelor's degree or higher

Advanced degree in Organizational Development

Tools

Peakon

Job description

What You’ll Do

Serve as a strategic and trusted advisor to senior executives and leaders, providing expert consultation on complex organizational challenges while leading transformations and developing scalable organizational development approaches that enable enterprise growth, integration, and culture alignment. Diagnose,designand drive OD/OE interventions to solve complex business challenges, ensuring alignment to strategic priorities,measurableoutcomes,and optimizedworkforceimpact Apply advanced OD and OEexpertiseand systems‑thinkingto advance culture, organizational change, team effectiveness and leadership development (OD), while enabling performance outcomes through business problem solving, data insights, and performance enablement (OE) Lead organizational and workforce system effectiveness efforts, including organization design consultation, operating model effectiveness, governance, decision‑making, role clarity, accountability, and cross‑functional ways of working that improve organizational performance and enable business outcomes. Partner with HR Centers of Excellence (COEs) and business leaders to shape, design, and implement OD strategies, programs, and solutions aligned to enterprise priorities Lead the development and advancement of organizational change strategies that align talent, behaviors, and actions to the desired cultural outcomes.Conduct and interpret qualitative and quantitative analysis to diagnose organizational gaps, generate workforce intelligence, assess intervention effectiveness, and inform executive decision‑making. Define success measures, adoption indicators, and impact metrics for OD and OE solutions, including how interventions influence engagement, leadership effectiveness, culture activation, operating effectiveness, and business performance. Synthesize data and insights todevelop and guideenterprise‑wide and division‑specific culture action plans that enablea thrivingorganizationandaccelerate business results Strengthen a high‑trust, high‑performance culture by aligning employee experience, leadership behaviors, and organizational practices. Drive execution ofOD and OEinitiatives, partnering with Principal Organizational Development Advisors to ensure alignment to Talent and Organizational Effectiveness and Workforce Optimization priorities. Facilitate alignment and drive effective communication across teams and divisions, enabling collaboration, decision‑making, and conflict resolution. Influence without direct authority across senior leaders, HR partners, COEs, and cross‑functional teams, creating alignment where priorities, incentives, timelines, or perspectives may differ. Partner with HR COEs to design and deploy leading‑edge culture, change, leadership,performanceand team effectiveness resources to meet a variety of learning needsacross multiple delivery modalities. Stay current on industry trends, future‑of‑work developments, emerging methodologies, and leading practices; apply insights to advance workforce readiness and evolve OD/OE strategies and solutions. Develop and execute change management and organizational adaptability strategies that strengthen stakeholder alignment, change capacity, employee engagement, and sustained organizational effectiveness.

What You Bring

Bachelor's degree or advanced degree (where required) 8+ years of experience in related field. In lieu of degree, 10+ years of experience in related field. Bonus Points Advanced degree in Organizational Development, Industrial and Organizational Psychology orotherrelatedfieldpreferred. Provenexpertisedesigning and executing OD interventions to solve complex and enterprise‑wide business challenges. Lead culture transformation initiatives by developing and executing strategic culture roadmaps that strengthen organizational effectiveness, engagement, and business performance. Lead the design and implementation of an enterprise‑wide organizational development model that aligns culture, talent, and leadership practices across multiple entities. Prior experience with scalable team effectiveness and workforce optimization Demonstrated expertise in change leadership, including the design and execution of large‑scale organizational transformation strategies. Working knowledge of Peakon Employee Voice

What You’ll Get

• the opportunity to work at thecutting edgeof health care delivery with a teamthat’sdeeply invested in the community
• Work-life balance, flexibility, and the autonomy to dogreat work
• Medical, dental, and vision coverage along withnumeroushealth and wellness programs
• Parental leave and support plus adoption and surrogacyassistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution
• Learn more

Where You’ll Work

Our Hybrid Flex approach is builton presencewith a purpose, giving you flexibility to work remotely with intentional in-person connection, that supports a workplacethat’sflexible, connected, and future focused. In a Hybrid-Flex role,you’llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you’llwork virtually, with a few in‑office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listedonthis job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $118,691.00 - $189,906.00

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview for English or Visión General de E-Verify for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application, hiring process, or have technical issues that prevent you from completing your application please notify HR at [e-mail]. Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue CrossNC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care — in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well‑being of North Carolinians. Blue Cross NC is a fully taxed, not‑for‑profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.