Product Owner

SPS Commerce Inc; Minneapolis (MN); Hybrid; USD 87,000 - 134,000; Full time

Job summary

SPS Commerce Inc. is seeking a Product Owner to drive the Delivery of the Relationship Center and Testing & Certification products.

The role partners with product managers, design, and engineering to transform backlog priorities into tangible features while maintaining a clear, credible technical voice. You will manage ambiguity, advocate for customers, and collaborate daily with software engineers and UX designers to ensure quality, timely delivery, and adoption of the product across retailers

Qualifications

• Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

Responsibilities

• Own delivery of Relationship Center and Testing & Certification products.
• Collaborate with product managers to understand market needs and translate to backlog items.
• Partner with design and engineering to deliver features on roadmap with clear acceptance criteria.
• Attend scrum ceremonies and participate in sprint planning, reviews, and backlog grooming.
• Engage with customers and stakeholders to gather VOC and inform priority decisions.
• Iterate designs with UX and engineering to refine requirements and improve usability.
• Provide technical questions and sign-off on requirements before development begins.

Skills

Agile experience

SAFe

APIs

Voice of customer (VOC)

Education

Bachelor's degree

Tools

Scrum

Job description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that\'s transforming the global retail supply chain!

Position Summary

We\'re looking for a Product Owner to own delivery of our Relationship Center and Testing & Certification products. The Product Owner takes the vision and roadmap priority set by the Product Manager, works with stakeholders to build out the product requirements, and partners with design and engineering to bring it to life - driving that work independently from requirements through delivery. Success is measured by adoption and engagement with the feature across retailers and suppliers, delivery predictability, the quality of requirements handed to engineering, and this person\'s ability to help collaborate with a balanced, predictable engineering team while acting as a credible technical thought partner to developers.

The ideal candidate is a self-starter and critical thinker who is comfortable pressure-testing their own logic before it reaches engineering, asking hard technical questions, and holding their ground in a technical conversation. They are an expert in the customer\'s business problems - not just the product itself - with a curious mind that keeps asking questions until they\'ve gotten to the root of the customer\'s issue. They can manage through ambiguity while still executing against the roadmap, adjusting course without losing momentum. They will own, prioritize, and groom the product backlog - consulting with product managers, prospects, customers, and other stakeholders - and will collaborate daily with software engineering and UX to oversee and approve product designs, enhancements, and quality.

Key Responsibilities

• Partner with product manager(s) to understand the market and the customers you are serving, and convey that vision to engineering and other stakeholders.
• Spend time directly with customers in order to advocate for customer needs and represent voice of customer (VOC) with the engineering team.
• Leverage market understanding to better inform day-to-day trade-offs of features and timing.
• Create detailed product requirements to articulate customer need to engineering, consulting with product management, prospects, customers, and other stakeholders.
• Respond to questions from developers and clarify requirements related to voice of customer (VOC) and business requirements.
• Participate in scrum ceremonies including stand-ups, sprint planning, retrospectives, demos, grooming, and release planning.
• Iterate product designs in collaboration with UX and engineering.
• Write acceptance criteria as part of user story creation.
• Flex across multiple product lines, representing the needs of multiple user personas.

Required Qualifications

• Bachelor\'s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

Preferred Qualifications

• Prior experience working in an agile development environment.
• Experience with Scaled Agile Framework (SAFe).
• Working knowledge of APIs and how they support data integration and product functionality.

Location

This role follows a hybrid work model for candidates based in Minneapolis, with regular in-office presence required at our Minneapolis office. Candidates based elsewhere in the U.S. may work 100% remotely.

What We Offer

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. The annual salary range for this role is: $86,600 - $134,200. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.

SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why SPS Commerce?

Impactful Work: Be part of a tech-driven, market-focused company that simplifies complex processes and helps products reach customers faster. Belonging Culture: We thrive on curiosity, collaboration and celebrating wins together. Your voice matters here. Growth Opportunities: Enjoy diverse career paths, training and visibility across roles - all within a company that values your contributions. Make Your Career Here: We invest in our people and provide the resources you need to succeed. At SPS, careers aren't just grown - they're made. Innovation, collaboration, and growth - and we\'re just getting started.