Product Owner

TEKsystems; Illinois; On-site; USD 110,000 - 140,000; Full time

Job summary

TEKsystems seeks a Product Owner to partner with the business to design, deliver, and support the digital products driving procurement and supply chain operations. The role focuses on supply and capacity planning and staffing during the integration and transition period.

The Product Owner will support the current platform (o9 or Coupa) while the internal team builds a new product, collaborating with business analysts, developers, and testers to ensure value and continuity.

Qualifications

• Extensive knowledge of decision-making processes and tools.
• Experience identifying business needs and delivering value.
• Experience managing software problems in installed products.
• Knowledge of software product business and installation base management.
• Experience managing software change requests from customers and internal staff.
• Ability to transmit and receive information effectively in varied settings.

Responsibilities

• Provide Product Owner support for the current platform (o9 or Coupa).
• Coordinate staffing strategy to maintain continuity during integration and transition.
• Collaborate with stakeholders, development teams, testing teams, and business analysis to deliver solutions.
• Assist in documenting business cases and requirements to justify time and resources.
• Participate in improving sales processes and expanding opportunities.

Skills

Decision making

Business analysis

Software problem management

Software product knowledge

Change request management

Effective communications

Job description

Job Description

Job Description

Description

His team partners closely with the business to design, deliver, and support the digital products that drive (company) procurement and supply chain operations.

His portfolio is focused on supply and capacity planning solutions.

By the end of this month, (company) plans to start the replace one of its existing supply and demand planning tools.

The evaluation has been narrowed to two vendors, though he was not prepared to share their names at this time.

While his internal team will be responsible for configuring and implementing the new platform, they will require a staffing strategy to provide operational support and maintain continuity during the integration and transition period.

This Product Owner will provide Product Owner support for their current platform which is either o9 or Coupa. While his internal team focuses on the building out the new Product for (company)

Outside of Product Ownership:

Business Analysis: Working knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

• Analyzes the value of a business and its functions through the value estimation of assets.
• Applies the prerequisites to a project before starting the business analysis process.
• Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.
• Documents the business case to justify the requirements of time and resources of a project.
• Utilizes diverse analysis tools and methodologies to group different business

activities based on shared characteristics or similarities.

Decision Making and Critical Thinking: Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Differentiates assumptions, perspectives, and historical frameworks.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative, command, or consensus.
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Software Problem Management: Working knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.

• Documents resolution progress and provides feedback to customers.
• Describes issues and consideration for resolving problems involving other products or vendors.
• Works with tracking and resolving common types of problems for a product or product group.
• Describes actions, tools, and procedures for problem reporting, solving, and resolution.
• Cites examples of unusual problems; follows proper notifications and escalation

procedures.

Software Product Business Knowledge: Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

• Participates in enhancing the sales process and expanding sales opportunities.
• Collects, documents, and maintains product functional requirements; makes recommendations.
• Supports and participates in major installations and customizations.
• Maintains and disseminates information on customer use and experiences.
• Has knowledge of all advanced business features and functions of the product.
• Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

Software Change Request Management: Extensive knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.

• Describes methods for estimating costs for request fulfillment.
• Defines responses for non-standard or unsupported change requests.
• Contributes to the design and development of request process flow and templates.
• Clarifies description, components affected, need, cost estimate, risk, resources, status.
• Manages all aspects of the change request process.
• Researches new tools and techniques for monitoring product efficacy.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately inte