Product Owner

Smart IT Frame LLC; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

A technology solutions provider in Dallas is looking for a Product Manager to join their team. This role requires IVR-related product management experience and a solid understanding of Agile practices. You will collaborate with internal and external customers, develop product backlogs, and work closely with Agile teams to achieve maximum business value. Excellent communication and leadership skills are critical for success in this position, which is set in a dynamic, evolving environment.

Qualifications

• IVR-related product management experience is required.
• Demonstrated ability to develop a product vision.
• Excellent verbal and written communication skills are necessary.

Responsibilities

• Collaborate with customers and Agile teams to evolve products.
• Maintain and refine product backlog with prioritization.
• Act as primary liaison between business and Agile teams.

Skills

Product backlog development

Agile methodology

Leadership skills

Communication skills

Job description

Note: IVR-related Product Management experience and Commercial Banking experience.

Job Description

• Partners closely with customers (internal and external), the business line(s), and Agile teams to drive the evolution of the assigned product(s).
• Maintains and refines product backlog; creates user stories and acceptance criteria, and prioritizes all stories to ensure work focuses on those with maximum business value that align with product strategy.
• Acts as primary liaison between the business and Agile teams, ensuring the teams understand the vision for the products.
• Work closely in a hands-on style with the development team including addressing daily prioritization needs, providing real-time feedback, and answering questions on an ongoing basis.
• Works with Product Management to set release dates, determine when sufficient value has been delivered to release to market, understand tradeoffs between schedule, scope, and budget and communicates this information to the organization.
• Employs product management practices and tactics including customer research, data and analytics, and market research.

Preferred Skills/Experience

• Demonstrated ability to collaboratively develop and evolve a product backlog
• Ability to develop and articulate a product vision that supports outcomes, value and prioritization of work
• Thorough understanding of the Lean/Agile mindset
• Demonstrated leadership and interpersonal skills, including the ability to collaborate with and empower teams
• Excellent verbal and written communication skills