Product Owner

Apex Systems; Charlotte (NC); Hybrid; USD 82,656 - 96,432; Full time

Benefits offered by this job

Health insurance

401K with company match

Employee stock purchase program

Professional development opportunities

Job summary

Apex Systems is looking for a Technical Product Owner in Charlotte, NC. This role requires expertise in technical writing and Agile methodologies. The candidate will work in a hybrid model, spending three days on-site and managing documentation strategies across product areas.

With potential for contract extension and varied responsibilities, this position provides the opportunity to enhance documentation practices and collaborate cross-functionally. Ideal candidates have strong experience in Jira, Confluence, and technical documentation.

Qualifications

• 7+ years of experience in technical writing, product support, or project delivery.
• 2+ years of Product Owner experience in Agile/Scrum environments.
• Experience creating technical documentation.

Responsibilities

• Own and execute documentation strategy across assigned product areas.
• Create and maintain technical documentation including user guides and FAQs.
• Collaborate with Product Owners and engineers to gather requirements.

Skills

Technical writing

Agile/Scrum

Product Owner experience

Jira

Confluence

SharePoint

Job description

# Product OwnerApply**Job#: 3036314****Job Description:****Client:** Financial Services**Team:** TBA**Job Title:** Software Engineer 4 / Technical Product Owner (Documentation & Delivery)**Location:** Charlotte, NC – Hybrid (3 days onsite)**Contract Length:** 12 months (strong potential to extend to 24 months; possible conversion)**Pay Rate:** $60 -$70**Top Requirements:**1. 7+ years of experience in technical writing, product support, or project delivery2. 2+ years of Product Owner experience in Agile/Scrum environments3. Experience creating technical documentation (APIs, user guides, developer-facing content)**Plusses:**1. Experience in banking, financial services, or fintech environments2. Certifications such as CSPO, Scrum, PMP, or similar3. Experience supporting developer tools or engineering platforms4. Strong experience with Jira, Confluence, and SharePoint5. Experience in content strategy, governance, and knowledge management**Job Summary:**In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Software Engineering. Review and analyze complex multi-faceted, larger scale or longer-term Software Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.**Day-to-Day Responsibilities:*** Own and execute documentation strategy across assigned product areas* Create and maintain technical documentation including user guides, job aids, FAQs, and API documentation* Manage documentation repositories using Confluence and SharePoint* Collaborate with Product Owners, engineers, and stakeholders to gather requirements and ensure accuracy* Translate complex technical concepts into clear, user-friendly content* Participate in Agile ceremonies including sprint planning, PI planning, and backlog refinement* Create and manage user stories and documentation-related tasks in Jira* Ensure documentation aligns with product updates, releases, and roadmap changes* Apply user-centered design principles to improve content usability and effectiveness* Identify opportunities for content reuse and drive documentation standardization* Support delivery timelines by managing multiple documentation initiatives concurrently* Act as a bridge between technical teams and end users to enhance product understanding and adoptionEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.**Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy**Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.**Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.**If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.**UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.***Employee Type:** Contract