Product Order Associate - Warehouse - Operations

REGION 4 ESC; Houston (TX); In loco; USD 38.000 - 45.000; Tempo pieno

Descrizione del lavoro

Region 4 Education Service Center in Houston is hiring a Product Order Associate - Warehouse - Operations to support the delivery of products to clients. This full-time role reports to the Warehouse Supervisor and requires a high school diploma and warehouse experience.

You will coordinate orders, assist customers, help with invoicing, monitor inventory up to 1,000,000 units, and handle shipping with UPS, FedEx, and TForce.

Competenze

• High school diploma or GED required.
• Two years of warehouse experience preferred.
• Proficiency with warehouse and office software packages.
• Strong math, organization, and communication skills.
• Ability to handle multiple tasks and maintain confidentiality.
• Bilingual is a plus.

Mansioni

• Coordinate with order staff to ensure timely, accurate customer orders.
• Provide customer-friendly technical assistance.
• Coordinate invoicing with Business Services for timely billing.
• Assist in planning and implementing assessment systems for customer feedback.
• Use feedback to improve procedures and customer satisfaction.
• Monitor inventory levels and reorder points; keep levels at or below 1,000,000.

Conoscenze

Warehouse software

Math skills

Organization

Communication

Confidentiality

Bilingual

Formazione

High school diploma or GED

Descrizione del lavoro

Product Order Associate - Warehouse - Operations

Region 4 Education Service Center REGION 4 ESC - HOUSTON, Texas Open in Google Maps

Job Details

Job ID: 5343926

Application Deadline: Posted until filled

Re-Posted: Oct 27, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

Classification: Support Staff

Exemption Status/Test: Non-Exempt

Job Grade: 3

Department: Operations

Reports To: Warehouse Supervisor

Job Goal:

To assist in providing seamless service to customers through a reliable, accurate, and efficient delivery system of products to clients in support of the ESC’s mission and goals.

Qualifications:

Education:

High school diploma or GED

Experience:

Two years of working in a warehouse environment

Special Knowledge and Skills:

• Proficiency in the use of software packages related to warehouse and office operations
• Basic mathematical skills
• Good organizational, interpersonal, and communication skills
• Ability to organize multiple tasks to ensure efficiency and accuracy (e.g., order placement, customer inquiries, backorder procedures, etc.)
• Ability to maintain confidentiality
• Bilingual is a plus

Major Responsibilities

• Coordinate with other order clerk staff to ensure timely and accurate customer product ordering.
• Ensure that customer-friendly technical assistance is provided.
• Coordinate activities with the Business Services department to facilitate timely invoicing of clients.
• Assist in planning and implementation of ongoing assessment systems to gather customer feedback.
• Utilize customer feedback to assist in the development of procedures to continually increase customer satisfaction.
• Monitor inventory levels and reorder set points as needed while keeping inventory levels at or below 1,000,000.00.
• Coordinate timely pickup, delivery, billing and payment of all utilized shipping avenues to include UPS, FedEx and TForce.
• Coordinate with order clerk staff to ensure timely and accurate customer product ordering.

Supervisory Responsibilities:

None

Physical Demands/Environmental Factors/ Mental Demands:

Prolonged standing and walking; frequent bending/stooping, pushing/pulling, and twisting; frequent manual labor required which includes the ability to pack, move, pick-up and relocate boxes weighing up to 50 pounds; may work prolonged and irregular hours including working Saturdays and some evenings as needed; work with frequent interruptions; maintain emotional control under pressure.

Position Type: Full-Time

Salary: $37,968 to $45,471 Per Year

Job Requirements

• At least 2 year(s) of relevant experience preferred.
• High School/Trade School degree preferred.
• Citizenship, residency or work visa required