Product Ops Manager: End-to-End Production & Enablement

Capital One Group; McLean (VA); Hybrid; USD 152,000 - 173,000; Full time

Job summary

Capital One is seeking a Manager, Joining Product Operations to own production stability, user enablement, platform governance, and vendor performance across our recruiting technology stack. You will serve as a senior IC, bridging Product/Tech delivery with business execution to ensure operational continuity and strict regulatory compliance in all hiring platforms.

Responsibilities include autonomous end-to-end delivery for core operations, establishing SLA visibility, and rapid escalation

Responsibilities

• Production Operations & Independent Execution: Autonomously deliver core operational deliverables and workflows.
• System Stability & Issue Management: Act as the primary ops contact for escalations and cross-functional resolution.
• Vendor Governance & Compliance: Manage vendor relationships and ensure regulatory compliance across TA data pipelines.

Job description

Capital One is seeking a Manager, Joining Product Operations to own production stability, user enablement, platform governance, and vendor performance across our recruiting technology stack. You will serve as a senior IC, bridging Product/Tech delivery with business execution to ensure operational continuity and strict regulatory compliance in all hiring platforms.

Responsibilities include autonomous end-to-end delivery for core operations, establishing SLA visibility, and rapid escalation