Product Ops Associate - Fintech & Crypto

Paxos; New York (NY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Paxos is seeking a Product Operations Associate in New York City to sit at the intersection of operations, product, and technology, turning complex financial infrastructure into a reliable customer experience.

You will learn blockchain, stablecoins, and enterprise crypto while partnering with Product and Engineering to design scalable workflows and resolve real customer issues. This hands-on role offers growth across rotating projects.

Qualifications

• Detail-obsessed, problem-solving mindset in fast-paced environments.
• Natural ability to manage projects with multiple priorities.
• Curious learner eager to understand digital money movement.
• Team player comfortable collaborating with technical and non-technical stakeholders.
• Future leader exploring different fintech career paths within Paxos.
• Bonus points for fintech experience or genuine crypto/blockchain interest.

Responsibilities

• Own critical operations: manage billions of dollars in real crypto and fiat transfers.
• Build from scratch: partner with Product and Engineering to design scalable workflows and systems.
• Solve real problems: analyze data trends and implement ideas to improve experiences.
• Learn bleeding‑edge tech: become a leading expert in blockchain, stablecoins, and enterprise crypto.
• Handle the unexpected to deliver the best possible customer experience.
• Rotate through projects to explore interests and where skills align.

Skills

Detail-obsessed problem solver

Natural project manager

Curious learner

Team player

Future leader

Crypto/fintech interest (bonus)

Job description

Paxos is seeking a Product Operations Associate in New York City to sit at the intersection of operations, product, and technology, turning complex financial infrastructure into a reliable customer experience.

You will learn blockchain, stablecoins, and enterprise crypto while partnering with Product and Engineering to design scalable workflows and resolve real customer issues. This hands-on role offers growth across rotating projects.