Product Operations Specialist

Kraken; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Join Kraken as a Product Operations Specialist, where you'll oversee index operations and optimize data workflows. This remote position is perfect for a detail-oriented professional with strong experience in indices and a passion for crypto. You'll play a vital role in ensuring operational excellence and support cross-functional teams in a dynamic environment.

Qualifications

• At least 3 years of experience in quantitatively focused roles.
• Experience working with data to inform operational decisions.
• Fluent in English and comfortable in a remote environment.

Responsibilities

• Oversee index operations ensuring methodology adherence.
• Develop and refine scalable procedures for growth.
• Map data flows and lead analysis efforts.

Skills

Experience with crypto indices

Python proficiency

Excellent communication skills

Data analysis

Stakeholder management

Quantitative analysis

Job description

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read theKraken Culturepage to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

CF Benchmarks Ltd, a wholly owned subsidiary of Kraken, is the leading provider of cryptocurrency benchmarks and indices. Its indices are licensed to global financial institutions for the creation of financial products such as; ETFs, investment funds, exchange traded and OTC derivatives contracts. The firm boasts over $90bn in Assets Under Reference from industry leading partners such as; BlackRock, CME Group, Franklin Templton, ChinaAMC and Bitwise. We believe that robust indices of high integrity are essential to the development of the cryptocurrency asset class and its continued adoption by ever more individual and institutional investors.

We’re on the hunt for a Product Operations Specialist to join our team remotely! We’re looking for a highly ambitious and detail-oriented product operations professional to support our suite of index products.

The #1 goal of this role is to ensure operational excellence across CF Benchmarks’ product lifecycle — from index production to their life management — while optimizing systems, data workflows, and internal processes for scale and compliance. Reporting to a senior manager, this is a remarkable opportunity for a motivated product operations professional to shape the future of crypto from a leading position at a powerhouse brand.

The opportunity

• Oversee index operations with a focus on ensuring methodology adherence and the smooth, robust functioning of the organization’s data production services.

• Develop and refine scalable procedures that support capable and compliant growth across operational functions.

• Map data flows across the company and lead cross-functional efforts in data gathering, analysis, and distribution.

• Ensure that new product rollouts are supported by robust operational infrastructure and administration.

• Define and plan for the business’s future operational capability requirements.

• Supervise and automate data management processes both internally and externally with clients.

• Coordinate and execute operational events, such as index reconstitutions and rebalances.

• Partner with product and engineering teams to identify opportunities for automation of operational workflows.

• Collaborate with product development to ensure precise documentation of methodologies and processes that support new index launches.

• Support sales and senior management by addressing client data queries and performing quantitative analysis as needed.

Skills you should HODL

• At least 3 years of experience in quantitatively focused roles within the indices business — experience with crypto indices is a strong plus.

• You have experience working with data to inform operational decisions, track performance metrics, and support cross-functional initiatives in a fast-paced, evolving landscape.

• Excellent communication and stakeholder management skills, with the ability to coordinate across sales, compliance, product, and engineering teams, while effectively managing timelines.

• Solid proficiency in Python for scripting, automation, and data analysis, with hands-on experience automating recurring tasks and streamlining operational workflows.

• You are passionate about the cryptocurrency world and, most importantly, have a learning attitude about new crypto-industry trends

• You believe wholeheartedly in the cypherpunk, libertarian values outlined in Kraken’s Tentaclements document.

• Based in the US, UK or Europe, fluent in English, and comfortable working in a global and remote-first environment.

Nice to haves

• Experience with token supply snapping — tracking and analyzing the available supply of tokens on-chain.

#LI-Remote #LI-DM1 #UKEU

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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