Product Operations Manager, POI & Local Services

TikTok Inc.; San Jose (CA); On-site; USD 108,000 - 209,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Parental leave

Disability insurance

Life insurance

Wellbeing benefits

Paid holidays

Sick days

Paid personal time

Job summary

TikTok Inc. is seeking a data-driven professional for its Local Services team in the US market, focusing on POI products and local commerce.

You will conduct UX evaluation, collaborate with product and labeling teams, analyze data, and propose actionable recommendations to improve evaluation quality, user experiences and growth metrics across the US TikTok Local Services platform. The role emphasizes cross-functional collaboration, fast iteration, and a strong ownership mindset to help

Qualifications

• Bachelor's degree or above; 3+ years in local services, maps or O2O industries.
• Proven track record driving metrics via campaigns or growth initiatives.
• Strong learning agility and ownership; quick product/policy/system adoption.
• Excellent cross-functional communication and stakeholder management.
• Strong data literacy and structured thinking to define problems and decisions.
• Goal-driven, resilient with balance of strategy and rapid execution.

Responsibilities

• Conduct UX evaluation and research on POI products for TikTok US; set data evaluation standards.
• Collaborate with product and labeling teams to iterate evaluation capabilities and ensure quality.

Skills

3+ years experience

Cross-functional communication

Data literacy

Ownership mindset

Fast-paced execution

Education

Bachelor's degree or above

Job description

TikTok Inc. is seeking a data-driven professional for its Local Services team in the US market, focusing on POI products and local commerce.

You will conduct UX evaluation, collaborate with product and labeling teams, analyze data, and propose actionable recommendations to improve evaluation quality, user experiences and growth metrics across the US TikTok Local Services platform. The role emphasizes cross-functional collaboration, fast iteration, and a strong ownership mindset to help