Product & Operations Intern: Shape Health Benefits Tech

Clasp.com; New York (NY); On-site; USD 28,000 - 41,000; Full time

Job summary

Clasp.com is seeking a Business Operations Intern in New York to sit between operations, product, and engineering. You will help shape enrollment flows, COBRA/401k/HSA-FSA surfaces, and drive cross-functional collaboration with account managers to convert opportunities into partner adoption.

You will build business cases, run sprint-style requirements sessions, scope MVPs, and craft data-backed recommendations.

Qualifications

• Comfortable in both business and technical conversations.
• Proactive: you fix what's broken without waiting to be asked.
• Can turn an ambiguous problem into a clear recommendation.
• Comfortable in spreadsheets and with messy data.
• Some building experience: scripting, automation, SQL, or shipping alongside engineers.

Responsibilities

• Build business cases for new product surfaces, including COBRA, 401k, HSA/FSA, and etc.
• Run product sprints: write the requirements doc for a surface area like our enrollment flow through internal and cross functional interviews, then shape roadmap with engineering
• Scope MVPs, including reworking existing ones to fit the customers we have now
• Work with account managers to turn opportunities into real partner adoption
• Find broken or manual workflows, propose a fix, build it, and pitch it
• Build projection models to support prioritization

Skills

Business/tech fluency

Proactive

Analytical thinking

Data handling

Scripting

Automation

SQL basics

Engineering collaboration

Job description

Clasp.com is seeking a Business Operations Intern in New York to sit between operations, product, and engineering. You will help shape enrollment flows, COBRA/401k/HSA-FSA surfaces, and drive cross-functional collaboration with account managers to convert opportunities into partner adoption.

You will build business cases, run sprint-style requirements sessions, scope MVPs, and craft data-backed recommendations.