Product Operations Intern (PGC) - 2027 Summer

TikTok; San Jose (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

10 paid holidays per year

Housing allowance

Job summary

TikTok is offering a Product Operations Intern (PGC) position for Summer 2027 in San Jose. You will support external creators, analyze challenges, and drive cross-functional collaboration to implement growth plans.

The role emphasizes data-driven decision making, trend analysis, and building strong creator relationships to foster long-term platform growth.

Qualifications

• Currently pursuing a Bachelor's degree in a related discipline.
• Able to commit to working for 12 weeks during Summer 2027.
• Strong data sense and analytical skills with data-driven decisions.
• Goal-oriented with excellent project management and cross-team collaboration.

Responsibilities

• Support external PGC creators in growing their presence on TikTok, including designing growth strategies and operational plans.
• Collect and analyze key challenges faced by creators during their TikTok journey, and drive cross-functional collaboration to ensure timely solutions
• Monitor and optimize creator performance through data analysis, improving engagement and influence on the platform
• Stay on top of content trends and user needs, and develop creator growth strategies that enhance the content ecosystem
• Build and maintain strong relationships with creators, ensuring high satisfaction and long-term development on the platform.

Skills

Data analysis

Analytical skills

Project management

Cross-team collaboration

Education

Bachelor's degree

Master's degree

Job description

Product Operations Intern (PGC) - 2027 Summer

Location:

San Jose

Employment Type:

Intern

Job Code:

A105174

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Responsibilities

• Support external PGC (Professional Generated Content) creators in growing their presence on TikTok, including designing growth strategies and operational plans


• Collect and analyze key challenges faced by creators during their TikTok journey, and drive cross-functional collaboration to ensure timely solutions


• Monitor and optimize creator performance through data analysis, continuously improving engagement and influence on the platform


• Stay on top of content trends and user needs, and develop creator growth strategies that enhance the overall content ecosystem


• Build and maintain strong relationships with creators, ensuring high satisfaction and long-term development on the platform.

Qualifications

Minimum Qualifications

• Currently pursuing a Bachelor's degree in a related discipline.


• Able to commit to working for 12 weeks during Summer 2027.


• Strong data sense and analytical skills, with the ability to make data-driven decisions.


• Goal-oriented, with excellent project management and cross-team collaboration skills;

Preferred Qualifications

• Currently pursuing a Master's degree in a related discipline.


• Prior experience in creator operations/content operations at major internet companies is a strong plus;


• Passionate and experienced user of content platforms, with deep understanding of content ecosystems and creator growth;


• Solid understanding of new media ecosystems, short video content trends, and overseas user behavior.

Job Information

The hourly rate range for this position in the selected city is $25- $25.

Benefits

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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