Business Operations Project Intern (Content Operations - TikTok-Operations-Operations Efficienc[...]

TikTok; San Jose (CA); On-site; USD 28,413 - 40,467; Part time

Benefits offered by this job

Health insurance

Housing allowance

10 paid holidays per year

Job summary

TikTok is seeking a Business Operations Project Intern for Content Operations - TikTok-Operations-Operations Efficiency in San Jose. This 2026 start internship sits within the Global Operations group and offers hands-on experience in optimizing workflows for a fast-growing short-video platform.

The role emphasizes building centralized processes, applying AI to boost efficiency, and collaborating across teams to shape the future roadmap in a dynamic content environment.

Qualifications

• Currently pursuing a Bachelor's degree.
• Strong analytical skills.
• Excellent organizational skills with the ability to manage and optimize workflows.
• Strong interest in meeting different parts of the TikTok organization and collaborating cross-functionally.
• Understanding of the digital content ecosystem.

Responsibilities

• Build and embed the centralized operational infrastructure (workflows, SOPs, reference docs).
• Leverage AI to scale impact and efficiency for critical business workflows.
• Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results. Ideate and develop the future roadmap.

Skills

Analytical skills

Organizational skills

Cross-functional collaboration

Understanding of digital content

Job description

Discover a career that energizes and excites you every day.

@2026 TikTok

Global Operations

Business Operations Project Intern (Content Operations - TikTok-Operations-Operations Efficiency) - 2026 Start

Location:

San Jose

Employment Type:

Intern

Job Code:

A180652

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Responsibilities

About the team: Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world! We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short-video space. If you're passionate for the content industry, have a drive to build innovative products, and enjoy building global connections, this role is for you. This role sits within the Operations Strategy team, which seeks to drive effectiveness and efficiency of Ops programs and management by standardizing best practice, diagnosing and solving global underperformance and supplementing our strategies with external insight & rigour. As a Project Intern, you will contribute to impactful short-term projects and gain hands‑on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real‑world challenges, and explore your career interests.

• Build and embed the centralized operational infrastructure (workflows, SOPs, reference docs), which should be referenced across teams to improve decision‑making quality and speed.
• Leverage AI to scale impact and efficiency for critical business workflows.
• Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results. Ideate and develop the future roadmap.

Qualifications

Minimum Qualifications:

• Currently pursuing a Bachelor's degree.
• Strong analytical skills.
• Excellent organizational skills with the ability to manage and optimize workflows.

Preferred Qualifications:

• Strong interest in meeting different parts of the TikTok organization and collaborating cross-functionally.
• Understanding of the digital content ecosystem.

Job Information

The hourly rate range for this position in the selected city is $25- $25.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request