Product Operations Director - AI, Pricing & Roadmap

Morningstar, Inc.; Chicago (IL); On-site; USD 166,000 - 299,000; Full time

Benefits offered by this job

401k match

Stock ownership potential

Life insurance

Health benefits

Disability insurance

Sabbatical program

Parental leave

Tuition reimbursement

Volunteer days

Job summary

Morningstar, Inc. is seeking a Director of Product Operations in Chicago to bring structure and governance to the Product organization. The role leads pricing strategy, prioritization, and cross-functional alignment with Operations, Technology, and Sales to drive commercial growth across asset classes.

It requires 10+ years in related roles and a strong data-driven mindset. The position reports to the Global Head of Product and Research, Indexes, and requires four days in-office per week with

Qualifications

• 10+ years in product management, operations, or commercial strategy roles in indexing/financial data.
• Proven pricing framework experience: packaging, tiering, discount governance.
• Experience designing and operating a product roadmap prioritization process.
• Experience partnering with operations and engineering as a peer in a matrix.
• Familiarity with ETF lifecycle and AI data initiatives.

Responsibilities

• Design and operate a structured prioritization framework for the product roadmap with clear commercial impact.
• Partner with Operations and Technology to translate priorities into an actionable delivery queue.
• Own BI requirements: define metrics/KPIs and dashboards for leadership and sales ops.
• Identify and evaluate new commercial opportunities enabled by AI and pricing models.
• Establish annual pricing reviews tied to launches, renewals, and market changes.
• Drive AI use cases to improve efficiency across product/index workflows.

Skills

Pricing strategy

Roadmap prioritization

Cross-functional collaboration

AI/data-driven initiatives

Business case & analytics

Executive communication

Education

Bachelor's Degree

Job description

Morningstar, Inc. is seeking a Director of Product Operations in Chicago to bring structure and governance to the Product organization. The role leads pricing strategy, prioritization, and cross-functional alignment with Operations, Technology, and Sales to drive commercial growth across asset classes.

It requires 10+ years in related roles and a strong data-driven mindset. The position reports to the Global Head of Product and Research, Indexes, and requires four days in-office per week with