Product Operations & Data Coordinator

Nextens; Duluth (GA); On-site; USD 34,000 - 56,000; Full time

Job summary

LexisNexis Risk Solutions is hiring a Product Operations Coordinator to maintain law enforcement agency data, run QA checks, and support daily data tasks. You will align team metrics with daily activities and handle production tasks with accuracy.

The role requires 2-3 years in database maintenance and strong typing, communication, and multitasking skills; some night/weekend availability is expected. US base pay ranges apply; benefits vary by location.

Qualifications

• Minimum Education: High School Diploma or GED.
• Typing speed: 40 WPM required; 65+ WPM preferred.
• Some College in related field preferred.
• 2-3 years of database maintenance and customer service experience required.
• Excellent attention to detail, highly organized, and team-oriented.
• Able to multitask daily and independently with strong communication.
• Proficient listening, oral and written communication skills.

Responsibilities

• Maintain law enforcement agency information and perform QC audits.
• Process responses from agencies and contact for status/clarification.
• Verify accuracy against internal databases and update records.
• Address internal customer inquiries and may perform outgoing calls.
• Identify issues in systems and help develop improved workflows.
• Availability for some night and weekend work.

Skills

Typing 40 WPM

Attention to detail

Team oriented

Multitasking

Excellent listening & communication

Education

High School Diploma or GED

Some College

2-3 years database maintenance experience

Job description

LexisNexis Risk Solutions is hiring a Product Operations Coordinator to maintain law enforcement agency data, run QA checks, and support daily data tasks. You will align team metrics with daily activities and handle production tasks with accuracy.

The role requires 2-3 years in database maintenance and strong typing, communication, and multitasking skills; some night/weekend availability is expected. US base pay ranges apply; benefits vary by location.