Product Operations Associate

tabs platform inc; New York (NY); On-site; USD 75,000 - 120,000; Full time

Job summary

A leading tech platform in New York is seeking a generalist to join their team. This role involves managing contracts, optimizing workflows, and collaborating with clients to enhance operational efficiency. Ideal candidates will have a strong background in finance, excellent communication skills, and a keen attention to detail, contributing to the growth of a high-impact startup environment.

Benefits

Competitive compensation and equity

100% healthcare coverage

401(k) plan

Daily meal and coffee stipend

Tax-free commuter benefits

Qualifications

• 3-7+ years experience in investment banking, private equity or startup.
• Proficiency in data entry and analysis.
• Understanding of ERP/General Ledger systems.

Responsibilities

• Manage contract processing workflows and optimize operations.
• Build relationships with merchants and verify workflow accuracy.
• Create end-to-end workflows for client needs.

Skills

Attention to detail

Data integrity

Communication

Education

Bachelor's degree

Tools

SQL

Excel

Google Sheets

Job description

About the Company

Tabs is an AI-powered accounts receivable platform for B2B businesses. Using the power of AI, Tabs is able to understand and extract elements from even the most complex B2B contracts and then power an automated AR process from contract-to-cash. Growing B2B businesses use Tabs to improve cash flows, streamline operations, and increase business model flexibility. Tabs is based in New York and is funded by top-tier VCs Lightspeed and Primary Ventures.

About the Role

We are looking for a strong NYC-based generalist to join a high execution team of former investment bankers and investors willing to think critically about contractual language and structure offshore workflows while being meticulous and process-oriented. In this role, you will be responsible for efficiently and accurately processing contracts on behalf of our clients, extracting key terms and pricing information to compute invoices for merchants. You will work on product workflows and professional services that level up our clients ability to hand over their billing operations to Tabs and capture greater portions of the value chain. Your attention to detail and operational excellence will be critical.

This is a high-impact, high-agency role that is internal executive facing and perfect for someone who is looking to join an exceptional team and have a massive hand in the growth and success of what has the early signs of becoming a top-tier startup.

What You’ll Do

• Engagement Management:

  • Build relationships with our merchants, setting clear expectations, verify the accuracy and completeness of workflows with them

  • Work through building business processes with merchant to better set up maximum value deliver while using Tabs

• Process Optimization:

  • Identify opportunities to streamline contract processing workflows and improve operational efficiency.

  • Develop and implement standardized procedures and tools to enhance productivity and accuracy in contract processing.

  • Leverage technology solutions and automation tools to optimize manual processes and reduce turnaround times.

• Workflow Creation and Delivery:

  • Intake, prioritize, and manage the Product Operations roadmap to ensure alignment with company growth objectives and evolving client needs.

  • Conceive, scope, and implement end-to-end workflows that meet client needs, support automation, improve efficiency, and meet client-facing SLAs/Accuracy objectives. Continuously experiment and iterate on processes to enhance delivery speed and customer satisfaction.

Who You Are

• Bachelor's degree

• 3-7+ years of experience as an investment banking analyst, private equity, or growth equity with potentially high growth startup experience as well

• Excellent attention to detail with a focus on accuracy and data integrity.

• Proficiency in data entry and analysis, with experience using tools such as SQL, Excel, or Google Sheets (can run a deliverable process end to end)

• Ability to work efficiently in a fast-paced team environment and manage multiple tasks simultaneously.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.

• Comfortable working to understand complex ERP/General Ledger systems such as Netsuite, Quickbooks, and Sage

Perks and Benefits

• Competitive compensation and equity

• 100% coverage for healthcare (Medical, Dental and Vision)

• 401(k) plan

• Daily meal and coffee stipend for in-office days

• Tax free contribution to commuter benefits

Even if you don’t meet 100% of the qualifications, we recommend applying to the role!

We are an in-person NYC-based team (5 days/week) with an office in Midtown Manhattan off 34th and Park Avenue