Product Marketing Manager, AI CTRL

Expedient; Pittsburgh (Allegheny County); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Tuition reimbursement

3 weeks PTO + birthday off

Health/Dental/Vision insurance

401(k) with match

Hybrid work model

Job summary

Expedient is seeking a senior PMM to lead the positioning, packaging, launch, and ongoing review of AI CTRL and AWE. You will manage a small set of professional services partners delivering AWE work and report to the CMO, collaborating with product managers, solutions, and operations.

You will turn the Agentic Workflow Engine and Expedient stack into a managed service with clear positioning, packaging, and enablement, driving measurable pipeline impact and partner success.

Qualifications

• 5+ years in B2B product marketing or combined PMM/PM role.
• Experience launching and growing a product line with measurable impact on pipeline/win rate.
• Experience owning positioning, packaging, and pricing recommendations.
• Working fluency with AI products and concepts.
• Experience supporting B2B distribution through direct sales and/or channel partners.
• Strong writing across formats: one-pagers, battle cards, pricing memos.

Responsibilities

• Develop and maintain positioning and messaging for AI CTRL and AWE.
• Define launch plans for major releases with internal readiness and field activation.
• Recommend packaging and define inclusions at each level of the service offering.
• Partner with demand gen on campaigns, web copy, and event positioning.
• Build and maintain field kit, and enable partners to scope, price, and position AWE work.

Skills

B2B PMM experience

Launch & GTM

Positioning & pricing

AI product fluency

Sales enablement

Strong writing

Job description

About Expedient

Expedient helps mid-market and enterprise organizations modernize infrastructure, manage data, and deploy AI safely at scale. We have been in business 25 years, retain 99 percent of our clients, operate under a 100 percent uptime SLA, hold 200+ active technology certifications, and employ technical staff in 70 percent of roles. We deliver managed cloud, data, and AI under a single operating model: Intelligent Infrastructure.

AI CTRL is Expedient's enterprise AI platform. Prompts, responses, and automated workflows inside a customer's organization are routed, governed, and measured through it.

About the Role

This is a product marketing role. You will own how AI CTRL and AWE are positioned, packaged, launched, and reviewed. You will manage the relationship with a small set of professional services partners who deliver AWE work. You will report to the Chief Marketing Officer (CMO) and work alongside the AI CTRL product managers, the solutions team, and operations.

The Agentic Workflow Engine is where AI CTRL customers move from enterprise chat to agentic automation. The work is to turn our Agentic Workflow platform, combined with Expedient delivery, into a managed service and repeatable offering with clear positioning, packaging, and enablement.

What You’ll Do:

Positioning and Messaging

• Develop and maintain the positioning and messaging framework for AI CTRL and AWE, including what it is, who it is for, and why clients choose Expedient.
• Maintain competitive positioning against workflow and agent builder solutions and in house DIY builds, including ongoing tracking of how the category and Expedient's position within it are shifting.

Go-to-Market and Launch

• Define launch plans for each major release, including internal readiness, customer communications, and field activation, working with Product Management.
• Recommend packaging for the AI CTRL and AWE service offering and define what is included at each level.
• Partner with the demand generation team on campaign briefs, web copy, and event positioning.

Field and Partner Enablement

• Build and maintain the field kit - battle cards, discovery questions, demo scripts, objection handling, one-pagers, and the AWE section of the Product Guide - working with the marketing and solutions architect teams.
• Manage the relationship with a select group of professional services partners who deliver AWE work on the Expedient stack. Serve as their point of contact, keep them current on the product, and make sure what they deliver reflects it.
• Provide those partners with the enablement they need to scope, price, and position AWE work independently.

Content and Proof

• Bring field and delivery feedback into the AI CTRL and AWE roadmap on a regular cadence, working with the AI CTRL product managers.
• Sales team confidence/certification scores on new positioning
• Maintain a quarterly cadence of client case studies and reference stories.
• Win/loss interview cadence completed + insights actioned

What We Are Looking For:

Required

• 5+ years in B2B product marketing, or a combined product management and product marketing role.
• Experience launching and growing a product line with a measurable effect on pipeline and win rate.
• Experience owning positioning, packaging, and pricing recommendations.
• Working fluency with AI products and concepts.
• Experience supporting B2B distribution through direct sales, channel partners, or both.
• Strong writing across formats, including one-pagers, battle cards, and pricing memos.

Preferred

• Experience marketing a product built on a resold or OEM platform.
• Experience working directly with systems integrators, consultancies, or delivery partners.
• Background in managed services, cloud, infrastructure, and/or SaaS.
• Experience selling to or supporting mid-market enterprises in the $50M to $2B revenue range.

How We Will Measure Success:

Launch & GTM execution

• On-time delivery of launch plans against roadmap commitments
• Launches with complete sales enablement (battlecards, demos, training) shipped before GA

Pipeline & revenue impact

• Sourced/influenced pipeline and revenue from campaigns, content, and launches
• Win rate against key competitors (battlecard effectiveness proxy)
• Sales cycle length for deals where PMM assets were used

Adoption & awareness

• Feature/product adoption rate post-launch (percentage increase over time)
• Share of voice / market awareness lift (analyst mentions, press, inbound)
• Field readiness scores from partners and direct sales team.

Location

Hybrid out of Expedient's Pittsburgh, PA office. Two days per week onsite. Travel for events is expected. Sponsorship is not provided for this role.

#LI-hybrid

WORKING FOR EXPEDIENT

We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.

For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.