Product Manager, Web

PlanetArt; Calabasas (CA); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Life Insurance

401(k) with matching

Paid Time Off and Sick Days

Job summary

A leading online personalized products company located in California is seeking a Web Product Manager to enhance its Web R&D efforts. This role involves collaborating on mobile app development, focusing on project execution and web analytics. Candidates should possess a strong background in technical project management, exceptional problem-solving skills, and the ability to work collaboratively in a hybrid work environment. The compensation for this position ranges from $115,000 to $135,000 annually, complemented by comprehensive benefits.

Qualifications

• 3+ years of technical project management experience required.
• Technical understanding of mobile/web technologies and development methodologies.
• Experience with QA and testing practices for mobile/web applications.

Responsibilities

• Plan and execute web development projects.
• Work closely with project managers and QA testers.
• Monitor project progress and communicate potential risks or delays.

Skills

Problem-solving

Decision-making

Technical project management

Communication

Collaborative work

Tools

SQL

Google Analytics (GA/GA4)

Confluence

Job description

Company and Vision

PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of life events.

The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading Simplytolmpress card and stationery site, as well as Personal Creations, Cafe Press and ISeeMe ! Visit www.planetart.com to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.

PLEASE NOTE: Candidates must be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote).

Job Overview

PlanetArt is looking for a Product Manager, Web to support the company's Web R&D department. The successful candidate will collaborate closely with the Director of Product Development, Web, to plan the, execution, and tracking of mobile app development projects. Candidate will also be responsible for web analytics, revenue growth and ensuring the success of their apps. The Product Manager is the business owner for their websites. This role requires a keen eye for detail, excellent organizational skills, and the ability to work collaboratively in a fast-paced environment.

Product Managers are accountable for the end-to-end customer experience, owning the full journey from the moment a customer discovers the site or app—through product exploration, purchase, fulfillment, and delivery. This includes ensuring that the physical product meets or exceeds customer expectations and that delivery timing aligns with promised and expected arrival windows. The role requires holistic thinking across acquisition, user experience, platform performance, operations, and post-purchase touchpoints to deliver a seamless, high-quality experience across the entire customer lifecycle.

What You'll Do — Key Responsibilities

• Plan and execute web development projects
• Define project scope, objectives, and requirements
• Work closely with the team of Project Managers and web QA testers, fostering a collaborative and innovative work environment
• Leverage advanced technical analytics skills including SQL querying, Google Analytics (GA/GA4), and data visualization tools to monitor website performance, identify user behavior trends, and provide actionable insights that guide product strategy and feature optimization
• Create and maintain project timelines, ensuring projects are delivered on time. Own the release date
• Monitor project progress and communicate potential risks or delays
• Collaborate with cross-functional teams, including Marketing, Creative and Content, to refine project scope and requirements
• Collaborate with the QA team to ensure thorough testing of mobile applications
• Identify, document and prioritize defect resolution
• Create, update and maintain project documentation in Confluence
• Work closely with development and QA teams to help resolve project-related issues
• Escalate issues to when necessary
• Monitor web performance, analytics and revenue. Act as an owner for the web business

What You Should Have — Skills, Qualifications, and Requirements

• Excellent problem-solving and decision-making abilities
• 3+ years technical project management experience required
• Technical understanding of mobile/web technologies, platforms, and development methodologies
• Exceptional communication and interpersonal skills
• Experience with QA and testing practices for mobile/web applications
• Excellent verbal and written communication skills with a wide variety of audiences including technologists, executives, business partners and IT team members
• Ability to work collaboratively and cross-departmentally

What You Can Expect — Working Conditions

• Work is performed in an office environment with low to moderate noise levels.
• Occasional lifting of up to 20 pounds.
• Position requires regular, continuous use of computer.
• Position requires regular sitting and standing.
• Position requires regular interaction with team members through the following methods: in-person, phone, WebEx, Zoom, or email.
• May require occasional travel.
• This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday).

The compensation range for this position is $115,000 - $135,000 annual salary.

PlanetArt offers a comprehensive benefits package, including:

• Health, Dental, Vision and Pet Insurance
• Life Insurance
• Pet Insurance
• Mental Health Benefits
• 401(k) with matching
• Excellent Work/Life Balance – Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays
• Employee Product Discounts