Product Manager, Watches & Fine Jewelry

Brobston Group; Bal Harbour Village (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Brobston Group in Bal Harbour Village, FL, seeks a Product Manager to lead Watches & Fine Jewelry category in a boutique setting, coaching the sales team to deliver elevated client experiences and drive category performance.

You will analyze performance, manage training on product knowledge and brand savoir-faire, and develop the client base through community events and partnerships.

This role requires in-store presence to coach teams, with flexibility for late nights, weekends, and some holidays.

Qualifications

• Minimum 5 years of related experience.
• Strong collaboration and communication to support client experience.
• Passion for watchmaking and jewelry brands; growth mindset.
• Bachelor's degree preferred; foreign language skills preferred but not required.
• Ability to lift 15 pounds and work a flexible schedule including late nights, weekends, and some holidays.
• In-store presence to coach teams and uphold boutique standards.

Responsibilities

• Coach and inspire team members to deliver elevated client experiences.
• Provide ongoing product training on knowledge, brand savoir-faire, and service delivery.
• Lead category analysis, reporting, assortment planning, and coordination with the Home Office buying team.
• Apply performance indicators and lessons learned to improve team and business results.
• Develop the client base through community involvement, local partnerships, and social and seasonal events.

Skills

Team Leadership

Coaching

Client Experience

Business Analysis

Training

Community Engagement

Education

Bachelor's degree

Job description

Summary

The Product Manager leads the Watches & Fine Jewelry category and its sales team in a boutique setting. This role drives category performance and delivers elevated client experiences through coaching, business analysis, and community engagement.

Responsibilities

• Coach and inspire team members to deliver elevated client experiences and foster a collaborative, respectful working environment.
• Provide ongoing training on product knowledge, brand savoir-faire, and service delivery.
• Lead category analysis, reporting, assortment planning, and coordination with the Home Office buying team.
• Apply performance indicators and lessons learned to improve team and business results.
• Develop the client base through community involvement, local partnerships, and social and seasonal events.

Requirements

• At least 5 years of related experience.
• Ability to work collaboratively, communicate effectively, and support a strong client experience.
• Passion for the brand, its history, and its products; curiosity and desire to grow professionally.
• Bachelor's degree preferred; foreign language skills preferred but not required.
• Ability to lift 15 pounds and work a flexible schedule, including late nights, weekends, and some holidays.
• Requires in-store presence to coach teams, uphold boutique standards, and drive business results.