Product Manager - Veeva Clinical Operations

Lever, Inc.; Boston (MA); Hybrid; USD 75,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible PTO and holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is seeking a Product Manager for Vault Clinical Operations to drive core features and enhancements for key clinical applications that streamline trial execution and speed delivery of therapies to patients.

You will work with cross‑functional teams, gather requirements from customers and domain experts, author user stories and acceptance criteria, manage the backlog, and stay aligned with regulatory guidelines.

Qualifications

• 3+ years of Product Management experience in B2B SaaS.
• Proven track record of shipping features from concept to launch.
• Experience in agile software development.
• Strong communication and cross-functional collaboration.
• Willingness to travel up to 15%.

Responsibilities

• Own end-to-end product lifecycle for Vault Clinical Operations features.
• Gather requirements from customers and internal stakeholders.
• Write clear specs, user stories, and acceptance criteria.
• Manage and prioritize product backlog.
• Educate Sales, Solutions, PS, and Support with demos and docs.
• Track usage metrics to inform data-driven decisions.
• Ensure alignment with regulatory guidelines and industry updates.

Skills

Product management

Agile methodologies

Communication

Analytical thinking

Cross-functional collaboration

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Product Manager for Veeva Clinical Operations, you will drive core features and enhancements for key applications that are transforming how the life sciences industry runs clinical trials. Working closely with cross-functional teams, you will help execute the product vision to unify clinical systems, streamline trial execution, and speed the delivery of new therapies to patients.

What You'll Do

• Execute the end-to-end product lifecycle for specific features within the Vault Clinical Operations suite, from concept to release and iteration.
• Engage directly with customers, domain experts, and internal stakeholders to gather business requirements and understand clinical workflows.
• Author clear feature specifications, user stories, and acceptance criteria for Engineering, QA, and UX design teams.
• Manage and prioritize the product backlog, balancing customer requests, enhancements, and strategic initiatives.
• Serve as an application expert, educating Sales, Solution Consultants, Professional Services, and Support teams through documentation and product demos.
• Track key usage metrics to evaluate feature performance and inform data-driven product decisions.
• Stay aligned with regulatory guidelines and industry updates impacting clinical trial management.

Requirements

• 3+ years of Product Management experience, preferably within B2B enterprise SaaS applications.
• Proven track record of managing product features through the development lifecycle to successful launch.
• Experience working within an agile software development environment.
• Strong communication and cross-functional collaboration skills with the ability to articulate clear product requirements.
• Analytical mindset with strong problem-solving capabilities.
• Commitment to professional integrity and ethical decision-making.
• Ability to travel up to 15% for customer research and internal events.

Nice to Have

• Domain knowledge in clinical operations (e.g., eTMF, CTMS, SSU, or CDMS) from a pharma, biotech, CRO, or life sciences technology vendor.
• Experience in regulated industries (e.g., GCP, 21 CFR Part 11).
• Familiarity with the Veeva Vault Platform.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $75,000 - $165,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].