Senior Product Manager - Veeva Clinical Operations

Veeva Systems; New York (NY); Remote; USD 120,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible PTO & holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is seeking a Senior Product Manager for the Vault Clinical Operations suite to own the product strategy and roadmap, unifying clinical systems, data, and processes to speed therapy delivery. You will shape a leading product line and collaborate with cross-functional teams to deliver impact across global health programs.

You will engage customers, define the vision, and drive features from ideation through launch while staying current on regulatory changes in clinical operations.

Qualifications

• 5+ years of Product Management experience in B2B enterprise SaaS.
• Proven track record of launching products or features that meet customer needs.
• Experience in an agile development environment with engineering, QA and design teams.
• Exceptional communication and presentation skills for cross-functional influence.
• Strong analytical and problem-solving skills with data-informed decisions.
• Unwavering commitment to professional integrity and ethical decision-making.
• Ability to travel for on-site customer meetings (10–15%).

Responsibilities

• Own end-to-end product lifecycle for Vault Clinical Operations applications from ideation to launch.
• Engage with customers, industry experts, and stakeholders to identify market needs and define a compelling vision.
• Write clear feature specs, user stories, and acceptance criteria with Engineering, QA and design partners.
• Prioritize backlog to balance customer requests with strategic initiatives and value.
• Serve as product evangelist for your application to internal and external audiences.
• Educate Sales, Solution Consultants, Professional Services and Support through materials and demos.
• Define and analyze metrics to measure product success and business impact.
• Stay current with regulatory changes affecting clinical operations.

Skills

Product management

B2B SaaS

Agile development

Stakeholder communication

Data-driven decisions

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

A Senior Product Manager for Veeva Clinical Operations will own the product strategy and roadmap for key applications that are transforming how the life sciences industry runs clinical trials. You will be responsible for defining and delivering innovative solutions that unify clinical systems, data, and processes to speed the delivery of new therapies to patients. This role is a unique opportunity to shape the future of an industry-leading product suite and have an impact on global health.

What You’ll Do

• Own the end-to-end product lifecycle, from ideation and strategy through development, launch, and iteration for applications within the Vault Clinical Operations suite.
• Engage deeply with customers, industry experts, and internal stakeholders to identify market needs, gather requirements, and define a compelling product vision.
• Author clear and concise feature specifications, user stories, and acceptance criteria in collaboration with Engineering, QA and design teams.
• Prioritize the product backlog, balancing customer enhancement requests, new features, and strategic initiatives to deliver maximum value.
• Serve as the subject matter expert and product evangelist for your application, effectively communicating the vision, roadmap, and features to both internal and external audiences.
• Educate Sales, Solution Consultants, Professional Services and Support Teams through written materials and demonstrations to drive customer adoption and support customer issues.
• Define and analyze key metrics to measure product success, inform data-driven decisions, and demonstrate business impact.
• Stay current with regulatory changes affecting the clinical operations domain.

Requirements

• 5+ years of Product Management experience, preferably with a focus on B2B enterprise SaaS applications.
• Proven track record of managing all stages of the product lifecycle and successfully launching products or features that meet customer needs.
• Experience working in an agile development environment and collaborating effectively with engineering, QA and design teams.
• Exceptional communication and presentation skills, with the ability to articulate a clear vision and influence cross-functional teams without formal authority.
• Strong analytical and problem-solving skills, with a demonstrated ability to make data-informed decisions.
• Unwavering commitment to professional integrity and ethical decision-making.
• Ability to travel for on-site customer meetings, user research, and events (approximately 10-15% travel).

Nice to Have

• Direct experience and deep domain knowledge in clinical trial operations, gained from working at a pharmaceutical company, biotech, CRO, or a clinical technology provider.
• Experience working in a regulated environment and knowledge of industry standards such as ICH GCP and FDA 21 CFR Part 11.
• Familiarity with the Veeva Vault Platform or other Veeva applications.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $120,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].