Product Manager, Ticketing Data Platform

Global Sports Jobs Limited; New York (NY); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Competitive benefits package

401K contribution

Paid time off and holidays

Paid parental leave

Free MLB tickets

Discounts at MLBShop

Educational reimbursements

Disability benefits

Life insurance

Pet insurance

Job summary

MLB is seeking a Product Manager to advance the Fan Data Platform, focusing on the ticketing data domain. You will collaborate with engineering, analytics, and business teams to define requirements, build data products, and enable high-value use cases for fans across digital and physical touchpoints.

The role emphasizes data quality, governance, and cross-industry collaboration, with opportunities to shape analytics, personalization, and BI initiatives in baseball.

Qualifications

• 2+ years of Product Manager experience, supporting data platforms.
• Hands-on data exploration with SQL, Python, or R to validate requirements.
• Experience with Agile methodologies (Scrum or Kanban).
• Ability to build relationships with diverse stakeholders.
• Excellent written and verbal communication and presentation skills.

Responsibilities

• Manage a defined set of products, features, and initiatives related to ticketing data within MLB’s Fan Data Platform.
• Centralise all ticketing data in one platform and enable high-value use cases.
• Translate business and technical requirements into clear product requirements and user stories.
• Lead day-to-day product planning, development, testing, release, and rollout activities with engineering and QA teams.
• Maintain data quality and governance across platforms.
• Build relationships with stakeholders across the Baseball industry.
• Keep abreast of best practices and trends and evangelise new ideas.

Skills

SQL

Python

R

Agile methodologies

stakeholder management

Tools

SQL

Python

R

Job description

MLB is seeking a Product Manager to advance the Fan Data Platform, focusing on the ticketing data domain. You will collaborate with engineering, analytics, and business teams to define requirements, build data products, and enable high-value use cases for fans across digital and physical touchpoints.

The role emphasizes data quality, governance, and cross-industry collaboration, with opportunities to shape analytics, personalization, and BI initiatives in baseball.