Fan Data Platform PM - Ticketing & Personalization

Major League Baseball (MLB); New York (NY); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Competitive Benefits Package

401K Contribution

Paid Time Off and Holidays

Paid Parental Leave

Access to Free Tickets to Baseball

Discounts at MLBShop

Employee Assistance Programs (EAP)

Training & Development Programs

Tuition Reimbursement

Job summary

Major League Baseball is seeking a Product Manager for the Fan Data Platform to advance the foundational data platform that centralizes MLB Fan Data and enables data-driven experiences across digital and physical touchpoints. This role focuses on building data products that support the Ticketing domain and beyond, driving analytics, personalization, and BI across MLB lines.

The candidate will gather requirements, manage roadmaps, ensure data quality and governance, and collaborate with diverse

Qualifications

• 2+ years of experience as a Product Manager for data platforms.
• Hands-on SQL/R/Python to explore data and validate requirements.
• Experience with Agile methodologies (scrum or kanban).
• Strong relationships with diverse stakeholders and clear communication.
• Excellent written and verbal communication and presentation skills.
• Self-starter with energy, enthusiasm, and fan-oriented mindset.
• Strong problem-solving skills translating unstructured problems into solutions.

Responsibilities

• Manage a defined set of products and initiatives related to ticketing data in MLB’s Fan Data Platform.
• Centralize all ticketing data in one platform and enable high-value use cases.
• Collaborate with stakeholders to build roadmaps and align priorities.
• Translate business and technical requirements into clear product requirements and user stories.
• Lead daily planning, development, testing, release and rollout with engineering and analytics teams.
• Maintain data quality and governance while building cross-team relationships.
• Stay aware of industry trends and evangelize new ideas within MLB.

Skills

Product management

Agile methodologies

Stakeholder management

Communication

Data-driven decision making

Problem solving

Calm under pressure

Self-starter

Tools

SQL

R

Python

Job description

Major League Baseball is seeking a Product Manager for the Fan Data Platform to advance the foundational data platform that centralizes MLB Fan Data and enables data-driven experiences across digital and physical touchpoints. This role focuses on building data products that support the Ticketing domain and beyond, driving analytics, personalization, and BI across MLB lines.

The candidate will gather requirements, manage roadmaps, ensure data quality and governance, and collaborate with diverse