Product Manager - Technical

Intermountain Health; Murray (UT); On-site; USD 62,000 - 96,000; Full time

Benefits offered by this job

Benefits package

Wellness programs

Job summary

Intermountain Healthcare Inc. in Murray, UT is seeking a Technical Product Manager to drive the development and management of technology-driven products within health plan operations.

You will collaborate with cross-functional teams, define product roadmaps, prioritize features, and ensure successful delivery while aligning with business goals and regulatory requirements. You will monitor KPIs, analyze user needs, and guide the product lifecycle from concept to delivery in a fast-paced

Qualifications

• Proven experience with health plan technology products.
• Experience leading cross-functional teams.
• Ability to translate user requirements into roadmaps.
• Experience with data and analytics to inform decisions.

Responsibilities

• Define product vision, strategy, and KPIs for technology products.
• Gather requirements from stakeholders and translate into features.
• Prioritize features based on value, feasibility, and user needs.
• Collaborate with vendors and internal teams to ensure timely delivery.
• Monitor product performance and iterate based on feedback.

Skills

Analytical thinking

Problem solving

Communication skills

Interpersonal skills

Prioritization

Team collaboration

SAFe

Systems thinking

Tools

GitHub

APIs

SQL

Job description

Job Description:The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates with cross-functional teams, including software developers, engineers, data analysts, and healthcare professionals, to define product roadmap, product requirements, prioritize features, and ensure successful product delivery.Job DescriptionWorks with Strategic owner(s) to define and execute the product vision, strategy, and Key Performance Indicators for technology products within the health plan.Gathers and analyzes user requirements, market trends, and business goals to inform product development and the development roadmap.Collaborates with cross-functional teams (center of excellence) to translate requirements into product features and prioritizes them based on business value, technical feasibility, and user needs.Works closely with values stream, platform manager, application support, and vendors to guide the product development process, ensuring timely and quality delivery.Monitors product performance through key metrics and user feedback, identifies areas for improvement, facilitates continuous exploration, and drives product enhancements.Stays updated with industry trends, healthcare regulations, and emerging technologies to drive innovation within the health plan.Collaborates with stakeholders, including internals teams, external partners, and end-users, to gather feedback, address concerns, ensure alignment with business objectives and applying continuous improvement methods.Communicates product updates, progress, and roadmap to relevant stakeholders, including senior management, department heads, and technical teams.Provides guidance and mentorship to junior product team members, fostering a collaborative and high-performing culture.Minimum QualificationsDemonstrated relevant to the role product knowledge and hands-on experience working with those tools and processesAbility to lead complex projectsStrong Analytical and problem-solving abilitiesExceptional interpersonal and communication skills including writing, speaking and active listeningThorough understanding of business processesAbility to present ideas in user-friendly languageExperience working in a team-oriented, collaborative environmentAbility to effectively prioritize and execute tasks in a high-pressure environmentStrong customer service orientationDemonstrates working technical knowledge of systems administrationDemonstrated experience solving server/operating system problems that reduce impact to customers/end-usersBusiness process and reengineering experience, as well as an understanding of the relationship between processes and policiesExperience on products using Scaled Agile Framework.Preferred QualificationsThe following qualifications are preferred but are not required for consideration:Experience working as a business analyst within pharmacy, pharmacy benefits, PBM, or a related healthcare environment .Moderate to advanced SQL skills , including experience developing queries to analyze, validate, and troubleshoot data across multiple data sources.Experience with GitHub or similar source-control platforms for managing code, queries, documentation, and development changes.Understanding of and experience working with API integrations , including the ability to interpret technical documentation and support data exchanges between systems.Experience working within the healthcare or health insurance industry , with an understanding of healthcare business processes and data.Understanding of how healthcare data is produced, consumed, transformed, validated, and exchanged between internal systems, vendors, and external partners.Experience reviewing and interpreting regulatory, compliance, and technical documentation and translating requirements into business rules, system requirements, reporting specifications, or operational processes.Experience designing, developing, and validating reports based on regulatory and compliance requirements , including translating written requirements into data elements, business logic, calculations, and report outputs.Strong analytical, organizational, communication, and complex problem-solving skills , with the ability to investigate issues across business processes, systems, and data.Ability to translate and communicate complex business and technical concepts to both technical and nontechnical audiences.Knowledge of healthcare products and services, contractual requirements, health insurance regulations, and regulatory reporting requirements .Ability to collaborate effectively with business stakeholders, developers, compliance teams, operational teams, vendors, and other technical resources to develop and implement solutions.SkillsData AnalysisProblem SolvingTechnology LiterateBusiness LiterateUser ExperienceProcess Ideation and DevelopmentResearchCross-Functional TeamworkInnovationDecision MakingActive ListeningCommunicationLocation:SelectHealth - MurrayWork City:MurrayWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$44.99 - $69.44We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.